Sierra David
Carlsbad,CA
Summary
Hospitality professional with extensive experience in high-end restaurants/Resort, specializing in effective communication and customer service. Demonstrated success in resolving complaints and improving guest satisfaction. Highly organized and adaptable, thriving in fast-paced environments while delivering exceptional experiences and innovative beverage offerings.
Overview
8
8
years of professional experience
Work History
Barista & Server
Alila Marea Beach Resort
Encinitas, CA
07.2022 - Current
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Performed opening and closing duties such as setting up the dining area for guests.
Server
St Tropez Bistro
Carlsbad, CA
09.2019 - 12.2020
- Resolved customer complaints quickly and professionally while maintaining a positive attitude.
- Ensured that all orders were accurate before delivering them to the customers.
- Provided excellent customer service at all times.
Server
BJ's Restaurant
Carlsbad, CA
01.2019 - 12.2019
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Greeted guests and provided menus.
Event Assistant
La Costa Resort
Carlsbad, CA
04.2018 - 10.2019
- Assisted in training staff members assigned to manage different aspects of a particular event.
- Coordinated with vendors to ensure timely delivery of services and products.
Assistant in Watch Business
Privately Owned
Carlsbad, CA
10.2017 - 12.2018
- Entered data into databases accurately and efficiently.
- Maintained up-to-date knowledge of store merchandise and policies.
- Implemented effective pricing strategies to maximize profitability while remaining competitive in the marketplace.
Education
High School Diploma -
Carlsbad High School
Carlsbad, CA06.2018
Some College (No Degree) - Marketing
MiraCosta College
Encinitas, CASkills
- Adaptable and quick learner
- Proactive and prepared
- Highly organized
- Friendly and outgoing
- Self-motivated
- Effective communication
- Collaborative team player
- FORDS Trained in Hospitality
Timeline
Barista & Server
Alila Marea Beach Resort
07.2022 - Current
Server
St Tropez Bistro
09.2019 - 12.2020
Server
BJ's Restaurant
01.2019 - 12.2019
Event Assistant
La Costa Resort
04.2018 - 10.2019
Assistant in Watch Business
Privately Owned
10.2017 - 12.2018
High School Diploma -
Carlsbad High School
Some College (No Degree) - Marketing
MiraCosta College