SIERRA DAVIS
Charlotte,NC
Summary
Dynamic leader and enthusiastic contributor with a proven track record at Atrium Health Pineville, excelling in patient care assistance and administrative support. Skilled in Epic System utilization and effective communication, consistently delivering top-tier service quality and mentoring teams towards excellence. Demonstrates strong organizational skills and goal-oriented focus, enhancing operational efficiency and patient satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
MRI Technician Assistant
Atrium Health Pineville
01.2023 - Current
- Facilitate successful execution of diverse MRI procedures.
- Executed various administrative functions for MRI department.
- Clarified examination process to patients.
- Assess pre-exam forms alongside patients and their relatives.
- Conducted preliminary safety checks on patients, nurses, and respiratory therapists before examinations.
- Supported patient mobility for restroom needs.
- Arranged examination spaces before appointments.
- Collaborate with healthcare providers and nurses regarding orders.
- Provided assistance in the administration of contrast media agents as directed by radiologist or technologist.
- Conducted post-procedure follow-up calls with patients as needed per departmental guidelines.
- Monitored patient during procedure to ensure comfort level is maintained throughout the scan process.
Host, Server, To-go, Bartender, Trainer
Chilis
Whitehall
11.2017 - Current
- Enhance dining experience through regular table visits.
- Capture and log all guest order details accurately.
- Supported team members in high-volume periods.
- Created specialty cocktails and alcohol-based drinks for customers.
- Mentored new bartenders and servers.
- Processed orders via guest calls expeditiously
- Enhanced guest experience to drive continuous return visits.
- Managed dining room layout to maximize efficiency of staff members.
- Served as point-of-contact for resolving guest complaints or special requests.
Patient Transport Lead
Atrium Health Pineville
08.2021 - 01.2023
- Ensured safety and efficiency in transport services for patients, visitors, and staff.
- Delivered basic patient care while ensuring optimal customer service.
- Adhered to System's Core Values to project a positive hospital image.
- Provide outstanding service quality throughout daily transportation activities.
- Escorted patients and transported medical equipment efficiently.
- Assisted in navigating patients, guests, and personnel to desired locations within the building.
- Facilitate safe patient handling through various support techniques.
- Educate patients and visitors on room orientation, transport processes, etc.
- Regularly ensure accuracy of transport service records.
- Conducted pre- and post-use equipment inspections to detect flaws.
- Maintained a secure, hygienic environment.
- Conducted comprehensive equipment audits to maintain inventory.
Receptionist/ Screener
Atrium Health Pineville
08.2021 - 01.2023
- Conducted screenings to identify potential COVID-19 cases.
- Registered patients and visitors electronically.
- Coordinated hospital room assignments and transportation.
- Managed scheduling for radiology appointments.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Created badges for temporary personnel who entered the building on a daily basis.
Patient Associate
Compass Group
Pineville, 28210
11.2019 - 08.2021
- Assembled patient food trays.
- Ensured accurate meal period orders by visiting patient rooms.
- Facilitate communication among medical teams and family members.
- Mentored new patient associates.
- Organized backroom areas to maintain a clean and organized work environment.
- Managed patient calls concerning dietary orders and inquiries.
Team Leader
Zaxby’s
Premium Outlet
01.2017 - 11.2017
- Onboarded and coached new team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Oversaw shifts in collaboration with managerial staff.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
Cashier
Mcdonalds
Carolina Pavillion
05.2016 - 08.2016
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Packaged food for guests.
- Monitored guest tables and addressed additional needs immediately.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Some College (No Degree) - CNA 1 & CNA ll
Umanah Healthcare Institute
Charlotte, NCSome College (No Degree) - LPN
ECPI University
Charlotte, NCSome College (No Degree) - Nursing
Central Piedmont Community College
High School -
South Meck High School
Charlotte, NC06.2018
Skills
- Strong Organizational Skills
- Effective Leadership
- Goal-Oriented
- Enthusiastic Contributor
- Consistent Reliability
- Effective Communication
- Administrative Support
- Patient Care Assistance
- Appointment Coordination
- Employee Training
- Epic System Utilization
Certification
- CNA l
References
References available upon request.
Timeline
MRI Technician Assistant
Atrium Health Pineville
01.2023 - Current
Patient Transport Lead
Atrium Health Pineville
08.2021 - 01.2023
Receptionist/ Screener
Atrium Health Pineville
08.2021 - 01.2023
Patient Associate
Compass Group
11.2019 - 08.2021
Host, Server, To-go, Bartender, Trainer
Chilis
11.2017 - Current
Team Leader
Zaxby’s
01.2017 - 11.2017
Cashier
Mcdonalds
05.2016 - 08.2016
- CNA l
Some College (No Degree) - CNA 1 & CNA ll
Umanah Healthcare Institute
Some College (No Degree) - LPN
ECPI University
Some College (No Degree) - Nursing
Central Piedmont Community College
High School -
South Meck High School
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