Sierra Davis
Manchester,TN
Summary
Driven and goal-oriented individual with a proven track record at Walmart and the food industry, excelling in customer satisfaction and working as a team. Skilled in technology and creative problem-solving, I bring proficiency toward situations regarding conflict resolution, communication skills, and client loyalty. I am hard-working, motivated, and eager to learn and apply new skills in numerous situations and environments.
Overview
4
4
years of professional experience
Work History
Online Delivery & Pickup Associate
Walmart
10.2021 - Current
- Ensure customer satisfaction by resolving issues regarding items in their order and finding proper substitutions that they prefer.
- Establish and built lasting relationships with customers by directing them toward items they are looking for, interacting and engaging in a friendly, lighthearted manner, and responding to questions professionally and accurately.
- Demonstrated exceptional problem-solving skills in a fast-paced, challenging environment.
- Utilize knowledge about store inventory to alleviate customers' concerns and questions about their order.
- Support my team and satisfy my work drive by stepping in for extra shifts when needed.
Hostess
Cracker Barrel
10.2020 - 10.2021
- Greeted guests and ensured they felt welcome within the restaurant by displaying friendliness and exceptional customer service.
- Demonstrated many skills such as ability to work in fast-paced environment, ability to work under high pressure circumstances, giving accurate wait times, and multitasking.
- Took reservations, answered any questions or concerns from guests, and ensured that they had a pleasant dining experience.
Education
Associate of Science - Counseling Psychology
Middle Tennessee State University
Murfreesboro, TN05-2026
Bachelor of Science - Psychology
Motlow State Community College
Tullahoma, TN05-2024
High School Diploma -
Coffee County Central High School
Manchester05-2022
Skills
- Excellent customer service
- Great time management
- Goal driven
- Technology proficiency
- Strong communication and interpersonal skills
- Team cooperation
- Creative problem solving
- Multitasking and organization
Timeline
Online Delivery & Pickup Associate
Walmart
10.2021 - Current
Hostess
Cracker Barrel
10.2020 - 10.2021
Associate of Science - Counseling Psychology
Middle Tennessee State University
Bachelor of Science - Psychology
Motlow State Community College
High School Diploma -
Coffee County Central High School
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