Sierra Fenolio
San Antonio
Summary
Experienced team manager with a strong background in regulatory standards, customer service, and marketing coordination. Proven ability to enhance customer engagement and resolve conflicts effectively. Demonstrates exceptional attention to detail and time management skills, contributing to overall team success.
Overview
4
4
years of professional experience
Work History
Social Media Coordinator
Ko Logix
San Antonio
03.2025 - Current
- Developed engaging content for social media platforms and campaigns.
- Managed daily social media postings and community interactions.
- Analyzed social media performance metrics to inform strategy adjustments.
- Researched industry trends to enhance content relevance and audience engagement.
- Coordinated social media advertising efforts to expand reach and visibility.
Barista
Brevityv
San Antonio
02.2024 - 10.2025
- Managed inventory and restocked supplies to ensure availability.
- Maintained cleanliness and organization of work area throughout shifts.
- Provided exceptional customer service and handled inquiries efficiently.
- Collaborated with team members to achieve smooth store operations daily.
Manager
San Antonio Pool Management
San Antonio
05.2022 - 08.2024
- Managed daily operations of pool maintenance and customer service team.
- Coordinated schedules for pool staff and maintenance activities.
- Trained new employees on safety protocols and operational procedures.
- Oversaw inventory management for pool supplies and equipment.
- Ensured compliance with health and safety regulations for pool facilities.
- Resolved customer inquiries and complaints promptly to enhance satisfaction.
- Monitored staff performance and addressed issues.
Education
High School Diploma -
Sonia Sotomayor
San Antonio, TX06-2024
Skills
- Advertising coordination
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Critical thinking
- Project management
- Customer engagement
- Social media marketing
- Inventory management
- Customer relationship management
- Conflict resolution
- Front counter maintenance
- Conflict mediation
- Retail management
- Exceptional customer service
- Team player
Websites
Affiliations
Volunteer San Antonio Zoo (2020-present)
Timeline
Social Media Coordinator
Ko Logix
03.2025 - Current
Barista
Brevityv
02.2024 - 10.2025
Manager
San Antonio Pool Management
05.2022 - 08.2024
High School Diploma -
Sonia Sotomayor