Sierra Frazier
Atlanta,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a courier position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Uber Driver
Uber
10.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked flexible hours across night, weekend and holiday shifts.
Courier
Roadie
09.2020 - Current
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Utilized GPS navigation systems to navigate faster routes.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Delivered packages to customer doorsteps and business offices.
Shopper & Delivery Driver
Instacart
03.2020 - Current
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.
- Provided exceptional customer service through active listening, empathy, and timely problem resolution.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Verified each item matched order sheet's description.
Food Delivery Driver
Uber Eats
03.2020 - Current
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Assisted in resolving customer complaints or concerns regarding late or missing deliveries.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Developed and maintained professional relations between customer, store personnel, and company.
- Processed customer payments and kept accurate financial records.
Courier
Amazon Flex
05.2022 - 11.2022
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Tracked delivery status and updated customers for expected delivery time.
- Contacted customers to confirm delivery details and locations.
- Tracked packages using barcode scanners to maintain an updated record of shipment statuses.
- Verified package information to check for accuracy and completeness.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Education
Bachelor of Science - Health Informatics
Georgia State University
Atlanta05.2026
Associate of Applied Science - Pharmacy Technology
Atlanta Technical College
Atlanta, GA05.2015
High School Diploma -
West Aurora High School
Aurora, IL05.2008
Skills
- Self-Directed
- Customer Service
- Basic Math
- Written Communication
- Multitasking
- Time Management
- Problem-Solving
- Excellent driving skills
- Package Delivery and Pick-up
- Dependable and Responsible
- Organization and Time Management
- Attention to Detail
- Computer Skills
- Clean Driving Record
- Package handling
Timeline
Courier
Amazon Flex
05.2022 - 11.2022
Uber Driver
Uber
10.2020 - Current
Courier
Roadie
09.2020 - Current
Shopper & Delivery Driver
Instacart
03.2020 - Current
Food Delivery Driver
Uber Eats
03.2020 - Current
Bachelor of Science - Health Informatics
Georgia State University
Associate of Applied Science - Pharmacy Technology
Atlanta Technical College
High School Diploma -
West Aurora High School
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