Sierra Garvin
Etters,PA
Summary
Forward thinking Lead Planogram Analyst with a proven track record of optimizing retail space management processes and enhancing product visibility. Committed to continuous professional development and eager to obtain new skills that help drive success and innovation within the organization. Prepared to contribute to a forward-thinking team dedicated to achieving excellence in retail execution.
Overview
13
13
years of professional experience
Work History
Lead Analyst Space Management - Natural Grocers
SAS Retail Services
05.2025 - Current
- Assessed and addressed gaps in planogram structures, implementing a standardized process to enhance schematic team efficiency.
- Presented findings and recommendations to senior leadership, supporting organizational strategy alignment.
- Implemented process improvements that increased efficiency within the department, allowing for greater focus on high-impact projects.
- Designed and implemented training programs for new analysts, focusing on knowledge transfer and team cohesion.
- Enhanced data quality by developing comprehensive data validation processes and working closely with IT teams to address system issues.
- Mentored team members in best practices for data management and analysis, fostering a culture of continuous improvement.
- Reduced operational risks with thorough assessments of business processes, identifying gaps and recommending improvements.
Floor Planning Analyst - Rite Aid
SAS Retail Services
05.2024 - 01.2025
- Managed updates to store blueprint trace files, ensuring correct fixture and department/category assignments for successful remodel execution.
- Engaged with client's category team to identify and rectify floorplan discrepancies and streamline planogram assignments.
- Executed adjustments to planograms based on client feedback to maximize retail effectiveness.
Lead Planogram Analyst III (HBC & Baby) - ADUSA
SAS Retail Services
06.2023 - 05.2024
- Led a team of 6 POG Analysts to execute planograms to ensure successful and profitable in-store resets for the Health, Beauty, Cosmetic, and Baby category sets.
- Worked closely with the category manager and category analysts to ensure timelines were met and planograms were in compliance with quality guidelines.
- Built high profile promotional endcaps quarterly for the category teams ensuring tight turnaround times were successfully met with quality work.
Planogram Analyst - ADUSA
SAS Retail Services
08.2021 - 06.2023
- Developed and implemented strategic planograms for general merchandise and seasonal displays.
- Mastered Blue Yonder system functionalities through dedicated training sessions and proactive self-study of online video resources.
- Achieved enhanced leadership capabilities through successful completion of mentorship and training programs. Co-led engagement team, resulting in improved team dynamics and project outcomes. Demonstrated confidence in public speaking at leadership summit, contributing to professional development.
- Earned Rising Star Award to acknowledge exceptional contributions and dedication in 2022.
- Advanced to Level II Analyst role in January 2023, focusing on DSD, Bread, and Rewards operations.
- Promoted to Level III Lead Analyst in June 2023 to enhance data-driven decision-making within HBC/Baby division.
BDC Representative
Turner Chevrolet
05.2019 - 03.2020
- Managed appointment bookings to optimize customer service experience.
- Administered all aspects of loaner car fleet logistics, including maintenance and allocation.
- Facilitated communication between customers, mechanics, and shop supervisors to address and resolve concerns.
- Reviewed and interpreted sales and service data to pinpoint emerging service and leasing opportunities.
Dispatcher
Equipment Transport, LLC
05.2018 - 01.2019
- Directed route management for over 50 oil tanker drivers to ensure timely and safe transportation of fuel.
- Oversaw GPS monitoring for all trucks to ensure adherence to timelines.
- Communicated effectively with drivers to provide real-time updates and resolve issues.
- Maintained accurate order and load records in Excel and Google Docs to streamline operations.
Temp Laborer
Randstad
12.2017 - 03.2018
- Worked various temporary warehouse and assembly line positions.
Nail Tech Instructor
Shears Cosmetology School
10.2017 - 12.2017
- Developed curriculum for 2-month Nail Technology Training course
- Taught all lesson plans to prepare students for state board testing.
Picker/Packer/Inventory Specialist
Amazon Fulfillment
11.2015 - 07.2017
- Picked items from 3 different buildings including HazMat and general items of all sizes.
- Ensured items were not damaged or mislabeled when picking as well as packing.
- Cross trained in all Outbound processes.
- Developed rigid attention to detail to ensure that items were picked, packed, shipped, and counted correctly.
PRN Cosmetology Instructor
Chambersburg Beauty School
01.2014 - 08.2015
- Developed full curriculum for the Barbering program
- Taught Cosmetology I, Cosmetology II, Barbering, Massage, Esthetician, and Nail Tech classes when needed
- Assisted administration by keeping attendance and enrollment records up to date
Nail Technician
Thana’s Nail Spa
01.2014 - 05.2014
- Preformed nail enhancement and care services to clients
- Sanitized tools and equipment
- Ran cash register and credit card terminal for payments
Advanced Customer Service Agent
Citi Mortgage, Inc
09.2012 - 05.2013
- Resolved issues and customer inquiries for loan applications, default loan status, escrow, and billing
- Accessed customer tracking software to retrieve and document customer information and interactions
- Communicated with other departments to manage escalated issues
- Acted as subject matter expert in new hire classes and filled in as team lead as needed
Education
High School Diploma - undefined
Chambersburg Area Senior High School
06.2006
Cosmetology Licence - undefined
Franklin County Career and Technology Center
01.2006
Cosmetology Instructors Licence - undefined
Chambersburg Beauty School
01.2014
Skills
- Training and mentoring
- Advanced Excel
- Data quality management
- Customer support
- Data analysis
- Teamwork and collaboration
- Problem-solving
- Time management
- Team leadership
- Decision-making
- Continuous improvement
Timeline
Lead Analyst Space Management - Natural Grocers
SAS Retail Services
05.2025 - Current
Floor Planning Analyst - Rite Aid
SAS Retail Services
05.2024 - 01.2025
Lead Planogram Analyst III (HBC & Baby) - ADUSA
SAS Retail Services
06.2023 - 05.2024
Planogram Analyst - ADUSA
SAS Retail Services
08.2021 - 06.2023
BDC Representative
Turner Chevrolet
05.2019 - 03.2020
Dispatcher
Equipment Transport, LLC
05.2018 - 01.2019
Temp Laborer
Randstad
12.2017 - 03.2018
Nail Tech Instructor
Shears Cosmetology School
10.2017 - 12.2017
Picker/Packer/Inventory Specialist
Amazon Fulfillment
11.2015 - 07.2017
PRN Cosmetology Instructor
Chambersburg Beauty School
01.2014 - 08.2015
Nail Technician
Thana’s Nail Spa
01.2014 - 05.2014
Advanced Customer Service Agent
Citi Mortgage, Inc
09.2012 - 05.2013
High School Diploma - undefined
Chambersburg Area Senior High School
Cosmetology Licence - undefined
Franklin County Career and Technology Center
Cosmetology Instructors Licence - undefined
Chambersburg Beauty School