Sierra Hall-Munoz
Vancouver,WA
Summary
Accomplished Retail and Food Service worker with a proven track record at Kohl's, RW Pawn and Fred Meyer enhancing customer satisfaction through knowledgeable product presentation and inventory control. Skilled in food safety regulations, first aid and team coordination. Consistently exceeds workplace expectations. Demonstrates exceptional organizational skills and a commitment to creating inviting experiences for consumers, leveraging both hard and soft skills to drive results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cheese Monger
Fred Meyer Stores
7411 NE 117th Ave Vancouver, WA 98662
10.2023 - 07.2024
- Answered customer questions about products and services, helped locate merchandise.
- Worked to meet or exceed special targets for specific product promotions.
- Maintained up-to-date knowledge of food safety standards and kept a clean work space.
- Created inviting environment for customers by maintaining store recommended customer service practices.
Jewelry Sales Associate
RW Pawn
7905 NE Hwy 99, Vancouver, WA 98665
10.2022 - 10.2023
- Managed efficient cash register operations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored customers for signs of security concerns and escalated issues to management.
- Polished, cleaned and placed new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Retail Sales Associate
Kohl's
9312 NE 5th Ave, Vancouver, WA 98665
09.2020 - 03.2022
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Worked to meet or exceed special targets for credit card applications, special donations and sale product promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Remained flexible and knowledgeable on multiple positions in case of staffing shortages or issues.
Education
High School Diploma -
Columbia River High School
Vancouver, WA06.2020
Skills
- Food Safety Regulations
- Customer Service
- First Aid and CPR Training
- Patience, Compassion and Empathy
- Creative Problem Solving
- Product Presentation
- Product Rotation
- Inventory Control
- Team Member Training
- Retail Transactions Processing
- Retail Knowledge
Certification
Adult/Child/Infant CPR & First Aid & AED from Lifeline Training Resources exp. 06/05/26
Timeline
Cheese Monger
Fred Meyer Stores
10.2023 - 07.2024
Jewelry Sales Associate
RW Pawn
10.2022 - 10.2023
Retail Sales Associate
Kohl's
09.2020 - 03.2022
High School Diploma -
Columbia River High School