Sierra Harmon

• Lead personnel in high-stakes operations with precision and accountability.
• Train new soldiers on security, safety, and logistical procedures.
• Maintain strict adherence to regulations, discipline, and documentation standards.

• Manage onboarding, payroll, and cash balancing for daily operations.
• Verify cash deposits and reconcile tills to ensure accuracy.
• Coordinated daily administrative functions to optimize workflow and support team efficiency.
• Oversaw inventory management systems, maintaining accuracy in stock levels and documentation.
• Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
• Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.

• Processed customer payments and handled cash transactions accurately.
• Maintained records and ensured proper procedures at point of sale.
• Resolved customer inquiries and complaints efficiently to enhance satisfaction and loyalty.
• Collaborated with team members to streamline service processes, improving response times.

• Managed cash drawer and completed transactions efficiently.
• Delivered quality service and maintained a secure work environment.
• Operated kitchen equipment efficiently, maintaining safety and cleanliness standards at all times.
• Resolved customer complaints promptly, enhancing overall dining experience and loyalty.

Expected Graduation: Spring 2028