Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sierra henley

Oklahoma City,OK

Summary

Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.

Innovative professional with several years of experience offering top-quality services to customers. Highly skilled with expertise in understanding clients' requests for special services.

Overview

10
10
years of professional experience

Work History

Restaurant Hostess

Copes knotty pine
Bakersfield, California
02.2022 - 04.2025
  • Balanced cash register at end of shift according to established procedures.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Upsold appetizers, drinks, desserts. when appropriate.
  • Greeted and seated guests in a friendly and timely manner to ensure smooth dining room operations.

Provided excellent customer service by taking orders, answering questions about the menu, and addressing guest needs.

Maintained cleanliness and organization of front-of-house areas.

Handled cash and card transactions accurately and efficiently.

Collaborated with kitchen and bar staff to ensure timely and accurate food and drink delivery.

Hair Stylist Assistant

Sola Salon
Bakersfield, CA
01.2021 - 04.2025
  • Kept records of clients' visits including details about services rendered and products used.
  • Analyzed clients' hair condition and type.
  • Stocked inventory items and prepared inventory reports.
  • Organized the reception area ensuring all magazines were up-to-date and displayed neatly.
  • Rang up customers by processing payments and promoted products to increase sales.
  • Scheduled appointments for customers using internal software system.

Housekeeper

Queen of Cleans
Bakersfield, California
02.2018 - 04.2025
  • Disinfected telephones, light switches and other frequently touched objects.
  • Responded to requests from guests regarding housekeeping needs.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Communicated with customers about requests for additional supplies or cleaning services.

Cashier

Reading Cinemas
Bakersfield, California
11.2014 - 05.2015
  • Worked with customers at the concession stand and worked upselling products.
  • Stocked shelves with merchandise when needed.
  • Processed sales transactions to prevent long customer wait times.

Education

Some College (No Degree) - Psychology

Bakersfield College
Bakersfield, CA

Skills

  • Client record keeping
  • Hair analysis
  • Inventory management
  • Appointment scheduling
  • Cash handling
  • Product promotion
  • Customer service
  • Sales techniques
  • Communication skills
  • Attention to detail
  • Organizational skills
  • Continuing education
  • Sales and upselling
  • Tech-Savvy
  • Seating arrangements
  • Dining room operations
  • Effective communication
  • Problem solving

Languages

English
Full Professional

Timeline

Restaurant Hostess

Copes knotty pine
02.2022 - 04.2025

Hair Stylist Assistant

Sola Salon
01.2021 - 04.2025

Housekeeper

Queen of Cleans
02.2018 - 04.2025

Cashier

Reading Cinemas
11.2014 - 05.2015

Some College (No Degree) - Psychology

Bakersfield College
Sierra henley