Sierra Stinson
Huntington,WV
Summary
I am currently looking to maintain employment in the Customer Service field with the opportunity to work remotely. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Account Management (CAM)
Amazon.com
Huntington, WV
10.2018 - 03.2020
- Retail Customer Service - Assisted customers with multiple callbacks
- Helped customers unlock their accounts
- Risk Management for accounts with suspicious activity
- Assisted in developing and executing plans to meet customer needs.
- Created and maintained up-to-date records of customer accounts and interactions.
Lessons Studio Associate
Guitar Center
Orange, CA
05.2015 - 02.2016
- Enrolled new students
- Appointment schedule maintenance
- Account and Payment processing
- Maintenance of the studios
- Talked with prospective recording clients, students and their parents
Audio/Visual Technician
DThree Productions
Portland, OR
01.2014 - 11.2014
- Stage and Strike Audio/Visual Equipment
- Operations and Technical Support
- Client Services
Education
Professional Music Program -
Portland Community College
Skills
- Customer Service
- Time Management
- Task-driven behavior
- Motivated self-starter
- I excel in finding solutions to issues that have many factors to consider that will meet the needs of all parties concerned
References
Dani Boyles, Manager at Amazon.com, Gillstra@amazon.com
Damian Staffon, Manager at DThree Productions, 503-442-1756
Timeline
Account Management (CAM)
Amazon.com
10.2018 - 03.2020
Lessons Studio Associate
Guitar Center
05.2015 - 02.2016
Audio/Visual Technician
DThree Productions
01.2014 - 11.2014
Professional Music Program -
Portland Community College
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