Sierra Howe
Converse,TX
Summary
Accomplished team leader with strong public speaking and management skills. Experience in mentoring colleagues and integrating company processes into product development workflows, ensuring adherence to technical standards and enhancing overall team performance.
Overview
10
10
years of professional experience
Work History
Solar Proposal Design Lead
Sunpower
Orem, UT
04.2024 - 01.2026
- Trained and managed three offshore teams in company practices and task execution, In addition to managing main team.
- Mentored junior designers, fostering skill development and enhancing team performance.
- Developed innovative design solutions using advanced software tools to optimize user experience.
- Collaborated with cross-functional teams (sales force, outsource sales, post site-survey design team) to integrate design processes into product development workflow.
- Collaborated with engineering teams to ensure design feasibility and adherence to technical standards.
- Handled escalated calls with sales representatives calmly and firmly, finding solutions that satisfied both the company's and customer's needs equally while maintaining legal regulations.
- Experience in multiple AutoCAD softwares including Aurora, Solargraf
Professional Musician
Self Employed
Corpus Christi, TX
04.2016 - 07.2022
- Composed original music for various genres, showcasing versatility and creativity.
- Performed live at local venues, engaging audiences with dynamic stage presence.
- Developed promotional materials to enhance visibility and attract new clients.
- Managed scheduling and logistics for rehearsals and performances, ensuring seamless operations.
- Utilized social media platforms to promote events, expanding audience reach significantly.
Customer Service Specialist
Barkaritaville Pet Resort
Corpus Christi, TX
03.2019 - 02.2020
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Managed client relationships, ensuring satisfaction through personalized attention and follow-up.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
- Carried out daily reception duties, data entry, and all other customer facing responsibilities.
Personal Assistant - Accounting/Bookkeeping
Jonna Davidson
Corpus Christi, TX
02.2019 - 02.2020
- Managed client's personal calendars, scheduling appointments and meetings to optimize executive time.
- Streamlined office operations by implementing efficient record-keeping systems.
- Carried out additional tasks requested such as lodging renovation, creating and organizing meal plans.
- Maintained appropriate filing of personal and professional documentation.
Barista, Shift Lead
Island Joes
Corpus Christi, TX
02.2017 - 03.2019
- Oversaw daily operations, ensuring compliance with health and safety standards.
- Trained and mentored new baristas on coffee preparation techniques and customer interaction.
- Implemented inventory management practices, reducing waste and maintaining stock levels.
- Developed team schedules to optimize labor costs while maintaining service quality.
- Resolved customer complaints effectively, enhancing overall satisfaction scores.
Education
BBA - Business Administration And Management
Texas A&M University, Corpus Christi, TX, US
Corpus Christi, TX10-2023
Texas Manicurist License - Texas Manicurist License
Milan Institute
San Antonio, TX11-2025
Skills
- Strong public speaking
- Management and delegation
- Strategic thinking
- Visual design
- Adobe Creative Suite
- Canva
- Aurora, Solargraf solar design software
- Microsoft Office Suite
Timeline
Solar Proposal Design Lead
Sunpower
04.2024 - 01.2026
Customer Service Specialist
Barkaritaville Pet Resort
03.2019 - 02.2020
Personal Assistant - Accounting/Bookkeeping
Jonna Davidson
02.2019 - 02.2020
Barista, Shift Lead
Island Joes
02.2017 - 03.2019
Professional Musician
Self Employed
04.2016 - 07.2022
BBA - Business Administration And Management
Texas A&M University, Corpus Christi, TX, US
Texas Manicurist License - Texas Manicurist License
Milan Institute