Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sierra Humphrey

Council Bluffs,IA

Summary

Dynamic Sr. Financial Operations Specialist with a proven track record at LRS Healthcare, excelling in payroll processing and data management. Leveraged expertise in UKG UltiPro and Microsoft Excel to enhance accuracy and efficiency. Renowned for meticulous attention to detail and exceptional interpersonal communication, significantly improving employee satisfaction and operational workflows.

Overview

5
5
years of professional experience

Work History

Sr. Financial Operations Specialist

LRS Healthcare
08.2021 - 05.2024
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database - UKG UlitPro.
  • Managed multiple pay schedules in several states for diverse workforce, ensuring each group received accurate payment at appropriate intervals.
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.

Supervisor of Operations

ABM Industries
01.2019 - 01.2023
  • Achieved high levels of accuracy in cash management through meticulous record-keeping and timely bank deposits.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Increased cashier efficiency through hands-on coaching sessions focused on improving speed, accuracy, and customer interactions.

Education

Bachelor of Science - Business Administration - Degree Not Complete

Bellevue University
Bellevue, NE

Skills

  • Payroll Processing

  • Proficient in UKG UltiPro

  • Microsoft Outlook, Word, and Excel

  • Attention to Detail

  • Data Management

  • Typing and 10-Key Entry

  • Meeting deadlines

  • Interpersonal and written communication

Accomplishments

  • Collaborated with team of 5 in the development of LRS Connect, a time entry database, in order to improve efficiency, accuracy, and customer experience.
  • Q3 'Champions Club' Winner October 2022
  • Recognized in 2023 at LRS Healthcare annual company gathering and received an 'Excellence Award' for my work with the company.

Timeline

Sr. Financial Operations Specialist

LRS Healthcare
08.2021 - 05.2024

Supervisor of Operations

ABM Industries
01.2019 - 01.2023

Bachelor of Science - Business Administration - Degree Not Complete

Bellevue University

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Sierra Humphrey