Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sierra Humphrey

Summerfield

Summary

Developed strong communication and problem-solving skills in customer-focused environment. Proven ability to manage and resolve diverse issues while maintaining high satisfaction levels. Seeking to transition into new field where these transferable skills can be effectively utilized.

Offering exceptional interpersonal and communication skills, coupled with genuine interest in providing outstanding customer service. Brings ability to quickly understand and adapt to new systems and processes, ensuring smooth operations. Ready to use and develop problem-solving and organizational skills in [Desired Position] role.

Friendly and communicative individual with knack for problem-solving and customer satisfaction. Possesses foundational knowledge in customer service principles and adept at handling inquiries and resolving issues efficiently. Dedicated to making positive impact through excellent service and effective communication.

Professional service expert with significant experience in customer interaction and issue resolution. Strong focus on teamwork and achieving desired outcomes. Known for adaptability, reliability, and effective communication. Skilled in conflict resolution, problem-solving, and delivering high-quality service.

Overview

3
3
years of professional experience

Work History

Service Representative

Ford
08.2025 - 08.2025
  • Maintained productivity and quality standards at all times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
  • Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
  • Increased customer retention with exceptional interpersonal skills and proactive problem-solving abilities.
  • Participated in ongoing training programs to stay abreast of industry trends, emerging technologies, and best practices within the field of customer service.
  • Scheduled appointment to resolve more complex issues.

Team Member

Tacobell
12.2024 - 08.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.

Team Member

Mcdonalds
09.2024 - 12.2024
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted customers in selecting merchandise best suited to needs.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.

Team Member

Tacobell
06.2023 - 09.2024
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Monitored and verified merchandise for proper prices and labels.
  • Conducted product demonstrations, enhancing customer engagement and interest.
  • Facilitated team training sessions, improving overall performance and knowledge of best practices.
  • Reduced wait times for customers by implementing more efficient checkout process.
  • Boosted team morale and productivity with recognition programs and constructive feedback.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.

Barn Hand

Bellheaven Dressage
05.2022 - 06.2023
  • Consistently met deadlines for daily chores and special projects, contributing to the smooth operation of the barn.
  • Enhanced animal well-being through attentive care, proper feeding, and regular health checks.
  • Increased overall barn efficiency by implementing effective cleaning and maintenance routines.
  • Ensured proper care for injured or sick animals by administering prescribed medications and treatments under veterinarian guidance.
  • Supported overall farm management with tasks such as fence repair, pasture management, and equipment maintenance as needed.
  • Improved animal handling skills through continuous training under experienced equestrians on staff.
  • Utilized problem-solving skills to address unforeseen challenges in animal care or facility maintenance, ensuring minimal disruption to daily operations.
  • Collaborated with team members to plan and execute efficient feeding schedules for optimal animal nutrition.
  • Contributed to a safe working environment by promptly addressing hazards and maintaining clean workspaces.

Education

High School Diploma -

Belleview Highschool
Belleview, FL
05-2025

Skills

  • Customer support
  • Customer relations
  • Database maintenance
  • Organization
  • Complaint handling
  • Account updates
  • Account management
  • Schedule management
  • Payment acceptance

Timeline

Service Representative

Ford
08.2025 - 08.2025

Team Member

Tacobell
12.2024 - 08.2025

Team Member

Mcdonalds
09.2024 - 12.2024

Team Member

Tacobell
06.2023 - 09.2024

Barn Hand

Bellheaven Dressage
05.2022 - 06.2023

High School Diploma -

Belleview Highschool

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