Sierra Huynh
Youngsville,LA
Summary
Results-driven Warehouse and Logistics Leader with expertise in operating order picker and reach truck forklifts in high-volume fulfillment settings. Skilled in optimizing inventory flow, maintaining safety compliance, and ensuring prompt inventory movement. Experienced in Amazon-style operations, including pick support and outbound shipping, with a focus on meeting delivery deadlines through efficient problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pick Process Assistant/Flow Operations
Amazon
Carencro, Louisiana
07.2023 - 03.2026
- Monitored real time workflow and labor distribution for over 100 Amazon associates to ensure customer orders were picked, packed, and shipped on time.
- Processed orders timely on strict deadlines.
- Executed daily shift operations, balanced headcount, and monitored risks to enhance Outbound Operations.
- Reallocated labor across outbound and inbound departments due to volume demand and priority deadlines.
- Analyzed productivity metrics such as time off task, pick rate average, back log, target unit rate, and quality.
- Analyzed low productivity, missed service level agreements, quality defects, and process barriers to identify root causes, implementing follow-up actions through a seek to understand approach.
- Resolved operational issues including inventory discrepancies, scanner failures, blocked work zones, and delayed critical pull times to maintain workflow continuity.
- Utilized excel spreadsheets and Amazon internal systems to track Outbound operational flow.
- Monitored OSHA safety standards ensuring associates wearing proper PPE.
- Supported onboarding training and development of pick associates.
Process Guide/ Dwell & CPT Chaser
Amazon
Carencro, Louisiana
02.2023 - 07.2023
- Prioritized high dwelling picked inventory for staging at pack stations, ensuring timely fulfillment of customer deadlines.
- Ensuring priority critical pull time orders are in first in first out.
- Monitored processes to prevent pre-slam and post-slam misses during inventory handling.
- Analyzed item/container locations and last picked/packed status, facilitating efficient movement of inventory to staging areas.
- Investigated missing inventory and high dwelling shipments to identify trends and enhance operational response.
- Assisted associates in troubleshooting pick, pack, and ship dock equipment and operational issues.
Order Picker Associate
Amazon
Carencro, Louisiana
06.2022 - 02.2023
- Operated order picker and reach truck forklifts to accurately pick and verify products/inventory on pallets using inventory location, description and ASIN progression.
- Operated reach truck forklifts and industrial order picker machinery to efficiently retrieve and transport inventory from high density storage racking, ensuring accurate order fulfillment.
- Monitored and addressed wrong scans, aisle closures, damaged inventory, and incorrect ASIN/barcodes to maintain quality standards and minimize defects.
- Adhered to time off task and scan to scan operations to streamline workflow and enhance overall productivity.
- Followed all OSHA and site protocols, ensuring PPE and safety standards.
Education
High School Diploma -
Breaux Bridge High School
Breaux Bridge, LA05-2022
Skills
- Workflow monitoring
- Industrial equipment operation
- Order processing
- Inventory management
- Labor allocation
- Safety compliance
- Equipment troubleshooting
- Data analysis
- Productivity analysis
- Performance tracking
- Problem solving
- Critical thinking
- Attendance tracking
Certification
- Microsoft
Excel
Word Documents
Order picker
Reach truck forklift
Tugger
Timeline
Pick Process Assistant/Flow Operations
Amazon
07.2023 - 03.2026
Process Guide/ Dwell & CPT Chaser
Amazon
02.2023 - 07.2023
Order Picker Associate
Amazon
06.2022 - 02.2023
High School Diploma -
Breaux Bridge High School