Summary
Overview
Work History
Education
Skills
Timeline
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Sierra Johnson

Tacoma,WA

Summary

Motivated self starter with 4 years of experience

in the Customer Service field. Skilled at communication, problem solving, and cash handling.

Overview

5
5
years of professional experience

Work History

Deli Clerk

Albertsons Grocery Store
06.2021 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.

Customer Service Representative

McDonald's Restaurant
02.2019 - 06.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High School Diploma -

Lincoln High School
Tacoma, WA
06.2021

Skills

  • Customer Service
  • Cleanliness and sanitation
  • Honesty and Integrity
  • Strong Work Ethic
  • Organizational abilities

Timeline

Deli Clerk

Albertsons Grocery Store
06.2021 - Current

Customer Service Representative

McDonald's Restaurant
02.2019 - 06.2021

High School Diploma -

Lincoln High School

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Sierra Johnson