Sierra Johnson
Tacoma,WA
Summary
Motivated self starter with 4 years of experience
in the Customer Service field. Skilled at communication, problem solving, and cash handling.
Overview
5
5
years of professional experience
Work History
Deli Clerk
Albertsons Grocery Store
06.2021 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Customer Service Representative
McDonald's Restaurant
02.2019 - 06.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Lincoln High School
Tacoma, WA06.2021
Skills
- Customer Service
- Cleanliness and sanitation
- Honesty and Integrity
- Strong Work Ethic
- Organizational abilities
Timeline
Deli Clerk
Albertsons Grocery Store
06.2021 - Current
Customer Service Representative
McDonald's Restaurant
02.2019 - 06.2021
High School Diploma -
Lincoln High School