Sierra Johnson
Summary
Dedicated individual with experience in the food service industry. Proven track record of providing excellent customer service and increasing sales. Committed to maintaining a clean and safe work environment. Adapts at working in a fast-paced environment and multitasking to ensure customer satisfaction.
Overview
7
7
years of professional experience
Work History
BARISTA
Hippo Express Coffee
Tacoma
01.2025 - Current
- Provided exceptional customer service by anticipating customer needs before they arise.
- Communicated effectively with customers and coworkers, fostering a positive and collaborative environment.
- Ensured clean and healthy environment by rigorously adhering to safety and sanitation regulations.
- Assisted with opening and closing tasks, ensuring a welcoming atmosphere through thorough cleaning and effective display setup.
DELI CLERK
Albertsons Grocery Store
Tacoma
07.2021 - Current
- Customer service, help customers pick out the right things for them and make them the food they want
- Prepare foods for ready meals and case items
- Updated food displays, cases and other customer-facing areas to increase sales of special items
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery
CUSTOMER SERVICE ASSOCIATE
McDonald's Restaurant
Lakewood
02.2019 - 07.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
Education
ASSOCIATE IN SCIENCE (A.S.) - SONOGRAPHY
Tacoma Community College
Tacoma, WaSkills
- Coffee preparation
- Product knowledge
- Product Recommendations
- Customer Service
- Visual merchandising
- Strong work ethic
- Communication skills
Timeline
BARISTA
Hippo Express Coffee
01.2025 - Current
DELI CLERK
Albertsons Grocery Store
07.2021 - Current
CUSTOMER SERVICE ASSOCIATE
McDonald's Restaurant
02.2019 - 07.2021
ASSOCIATE IN SCIENCE (A.S.) - SONOGRAPHY
Tacoma Community College