Sierra Johnston
Buffalo,NY
Overview
14
14
years of professional experience
Work History
Director of Coordinated Entry
Jewish Family Services of Western New York
06.2024 - Current
- Coordinate with legal partners, paralegal, and agency leadership to determine legal obligations for each case
- Recruitment, onboarding and training of caseworkers
- Provide leadership and supervisory guidance to caseworkers including weekly individual supervision
- Ensure effective program services and quality care for all clients
- Oversee program budget
- Work closely with contracting unit in NYC to determine their needs around: reporting, data, finance, etc
- Ensure all reports are completed and submitted in a timely manner
Sr. Manager of Community Engagement
Jewish Family Services of Western New York
10.2023 - 06.2024
- Oversee all volunteer programs
- Oversee Refugee Sponsorship Program and Ukrainian Sponsorship Program
- Maintain community partnerships with community stakeholders
- Data reporting
Interim Manager of Refugee Services
Jewish Family Services of Western New York
08.2023 - 10.2023
- Oversee all Refugee Services programs
- Communicate with landlords and community stakeholders
- Maintain program budgets
- Supervise case managers
- Data repoting
- Other tasks as necessary
Manager of Volunteer Services
Jewish Family Services of Western New York
01.2022 - 08.2023
- Oversee all volunteer programs
- Oversee Refugee Sponsorship Program and Ukrainian Sponsorship Program
- Recruit, screen, train, supervise, and evaluate volunteers and interns
- Coordinate Internship & Service Learning opportunities
- Track volunteer hours and basic information via Better Impact
- Plan and host bi-annual volunteer appreciation events
- Facilitate Needs Assessments
Volunteer Coordinator
Jewish Family Services of Western New York
11.2019 - 01.2022
- Recruit, interview, train, and supervise all volunteers
- Coordinate Service Learning opportunities with local colleges
- Coordinate and facilitate volunteer events
- Promote JFS Volunteer Program online and via tabling events and public speaking events in the community
- Maintain Volunteer Files
- Enter all non-cash donations into database, and coordinate tax deductibles
- Keep record of all volunteer training and volunteer hours
- Maintain JFS Social Media Accounts (Facebook, Twitter, Instagram, LinkedIn)
- Assist Development Director in planning of special events
Volunteer Coordinator, Safe Place Coordinator & Administrative Assistant
Compass House Resource Center
06.2016 - 11.2019
- Recruit, interview, train, supervise and evaluate volunteers and interns
- Coordinate internship and service learning opportunities
- Coordinate and facilitate volunteer events
- Maintain a relationship with the National Safe Place Network
- Conduct annual Safe Place Site Checks
- Promote Compass House and Safe Place via tabling events and public speaking events in the community
- Maintain employee and volunteer files
- Document and deposit all donated cash and checks
- Enter all non-cash donations into database, and coordinate tax deductibles
- Keep record of all employee training hours
- Maintain Social Media Accounts (Facebook, Twitter, Instagram, LinkedIn)
- Assist Development Director in planning of special events
Statistician/Administrative Assistant
Compass House Resource Center
04.2015 - 06.2016
- Calculate and document all statistics, reporting monthly to Executive Director (Intakes, Departures, Non-resident contacts, and Service Delivery Reports)
- Maintain employee files
- Document and deposit all donated checks
Youth Counselor
Compass House Emergency Shelter
01.2011 - 04.2015
- Conduct intake interviews, recreational/therapeutic group activities
- Provide referrals and crisis counseling via24 hour hotline
- Complete progress and log notes as compliant with county and state non-profit guidelines
- Supervise and mentor volunteer and intern Youth Counselors
- Networking and promotion of agency awareness; fund raising, table advertising, community advocacy
Education
Certificate in Volunteer Administration -
Council for Certification in Volunteer Administration (CCVA)
10.2020
Bachelor of Arts Degree - Psychology
Buffalo State College
05.2011
Associate of Arts Degree - Humanities & Social Sciences
Niagara County Community College
05.2009
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Microsoft and Google Suites
- CRM Software Management
Presentations
Diversity, Equity, & Inclusion in Volunteer Management (Trainer, Volunteer Administrators of WNY-6/2022)
Gretchen E. Stringer WNY Volunteer Administrator of the Year Award Recipient (6/2019)
WNY Service Learning Conference2019 (Break-out session facilitator): Preparing Students and Faculty Members for Working with Vulnerable Populations
Community Partner Panel, WNY Service Learning Spring Panel2019 (Facilitator): Approaching Service Learning with a Community Lens of Cultural Humility and Intersectionality
University at Buffalo Careers in Service Panel (Panelist) (5/21/2019)
Young Non-Profit Professionals Panel: The Community Lens: Building Capital in your Community (Panelist) (5/24/2018)
University at Buffalo’s Spring2018 Community Partner Award (Compass House)
Keynote Speaker at University at Buffalo’s Celebration of Service (2018)
Community Service
- Volunteer Administrators of WNY, President, 2023-2024
- Volunteer Administrators of WNY, Vice President, 2019- 2023
- Buffalo State College, Search Committee for Associate Director of the Civic & Community Engagement Office, 2019
- Western New York Service Learning Coalition Steering Committee, Co-Chair of Community Partner Development, 2018-2024
- United Way- Next Generation United Advisory Board, Project Identification & Support Committee, 2018-2020
- WNY Working Families Party, Issues Committee Chair, 2019-2022
- Homeless Alliance of WNY, Youth Homelessness Taskforce, 2016-2018
Timeline
Director of Coordinated Entry
Jewish Family Services of Western New York
06.2024 - Current
Sr. Manager of Community Engagement
Jewish Family Services of Western New York
10.2023 - 06.2024
Interim Manager of Refugee Services
Jewish Family Services of Western New York
08.2023 - 10.2023
Manager of Volunteer Services
Jewish Family Services of Western New York
01.2022 - 08.2023
Volunteer Coordinator
Jewish Family Services of Western New York
11.2019 - 01.2022
Volunteer Coordinator, Safe Place Coordinator & Administrative Assistant
Compass House Resource Center
06.2016 - 11.2019
Statistician/Administrative Assistant
Compass House Resource Center
04.2015 - 06.2016
Youth Counselor
Compass House Emergency Shelter
01.2011 - 04.2015
Bachelor of Arts Degree - Psychology
Buffalo State College
Associate of Arts Degree - Humanities & Social Sciences
Niagara County Community College
Certificate in Volunteer Administration -
Council for Certification in Volunteer Administration (CCVA)
Similar Profiles
Bahati BuzinduBahati Buzindu
Community Support Specialist at Jewish Family Services of Western MassachusettsCommunity Support Specialist at Jewish Family Services of Western Massachusetts
Keyvona SlaughterKeyvona Slaughter
Behavior Health Technician at Gulf Coast Jewish Family Community Services, GCJFCSBehavior Health Technician at Gulf Coast Jewish Family Community Services, GCJFCS
Kayla BrunetteKayla Brunette
Youth and Adult CCS Care Coordinator at Jewish Family ServicesYouth and Adult CCS Care Coordinator at Jewish Family Services
Ashley MaxiAshley Maxi
Customer Service Representative at SaveOn Specialty PharmacyCustomer Service Representative at SaveOn Specialty Pharmacy
Christian MolinaChristian Molina
Indirect Fire Infantryman at US ArmyIndirect Fire Infantryman at US Army