Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sierra Jones-Ross

Las Vegas,NV

Summary

Detail-oriented team player seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification
10
10
years of post-secondary education

Work History

Personal Trainer

EOS Fitness
03.2023 - Current
  • Educate club members about relationship between nutrition and fitness
  • Achieve improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency
  • Create inspirational physical training initiatives to foster healthy lifestyle decisions
  • Increase membership enrollment by using innovative sales and promotional techniques
  • Instruct gym members about correct use of weight resistance and cardiovascular equipment
  • Serve as point of reference for fitness expertise within club

Shift Supervisor

Starbucks Coffee Company
03.2018 - 06.2023
  • Helped store management meet standards of service and quality in daily operations
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications
  • Trained new employees and delegated daily tasks and responsibilities
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
  • Acted as Communications Lead through COVID-19 to ensure compliance with company objectives

Restaurant Front of House Manager

Homeroom Mac & Cheese
05.2019 - 04.2020
  • Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Adhered to safe work practices, food safety regulations and corporate guidelines.
  • Performed cash handling activities and secured nightly bank deposits.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.

Team Leader

CREAM
03.2017 - 09.2018
  • Prepared frozen desserts per customer specifications
  • Operated the point-of-sale register, processing orders and accepting payments
  • Maintained a clean and welcoming customer area, production area, and back-room / storage
  • Prepared and re-stocked ingredients
  • Was attentive and extremely courteous to our guests
  • Led team of 5 members while providing exceptional customer service.
  • Built strong relationships with customers through positive attitude and attentive response.

Education

Associate of Science - Nutrition Sciences

Diablo Valley College
Pleasant Hill, CA
08.2017 - Current

High School Diploma -

Clayton Valley Charter High School
Concord, CA
09.2014 - 06.2018

Skills

  • Interpersonal
  • Organized
  • Problem Solver
  • Attention to Detail
  • Strong Communicator
  • Active-Listener
  • Active-Listener
  • Self-Motivated
  • Reliable
  • Active-Listening

Certification

  • Certified Personal Trainer,

National Academy of Sports Medicine (NASM) - 2022

  • Certified Nutrition Coach,

National Academy of Sports Medicine (NASM) - 2023

Timeline

Personal Trainer

EOS Fitness
03.2023 - Current

Restaurant Front of House Manager

Homeroom Mac & Cheese
05.2019 - 04.2020

Shift Supervisor

Starbucks Coffee Company
03.2018 - 06.2023

Associate of Science - Nutrition Sciences

Diablo Valley College
08.2017 - Current

Team Leader

CREAM
03.2017 - 09.2018

High School Diploma -

Clayton Valley Charter High School
09.2014 - 06.2018

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Sierra Jones-Ross