Achieved high accuracy in payroll data auditing through extensive experience of over 8 years. Enhanced payroll processing efficiency by utilizing ADP and Paycor software. Cultivated strong partnerships to swiftly resolve issues and minimize time sheet discrepancies.
Overview
15
15
years of professional experience
Work History
Senior Payroll Specialist
Paycor
03.2018 - Current
Processes weekly, bi-weekly, semi-monthly, monthly, quarterly, and annual payrolls in a timely manner to meet deadlines.
Facilitates smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
Maintains confidentiality of employee records and payroll information.
Provides customer service to clients regarding payroll inquiries and issues.
Prepares year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
Provides payroll training to US based and international employees
Maintains confidentiality of sensitive employee information while addressing payroll concerns or disputes.
Calculates wages, deductions and bonuses in accordance with company policies.
Resolves payroll discrepancies quickly and successfully.
Assists with online portal questions and technical issues.
Partners with external auditors during annual audit cycles, ensuring accurate representation of payroll records.
Performs calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Researches payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
Tracks employee vacation, sick and personal time.
Performs data entry tasks and maintained accurate records of employee payroll information.
Calculates wages, deductions and bonuses in accordance with company policies.
Processes manual checks for employees in accordance with company policies.
Assists with tax notices and rate updates.
Recruiter/Warehouse-Temporary
Adecco/Radial
09.2016 - 12.2016
Built box bins, moved inventory throughout the warehouse and processed load transfers, received product using RF scan gun and computer via receiving software, etc
Recruiter Position: Determined applicant qualifications by interviewing applicants, analyzing responses, verifying references, comparing qualifications to job requirements, leveraged resources through online social networking and job boards, process drug/background screening and used good judgment.
Entered new hire information into ADP payroll system.
401k Specialist
Fidelity Investments
04.2016 - 09.2016
Received inbound calls and assisted customers with questions on their 401(k) account.
Processed loans and withdraws on accounts, changed current and future investments on accounts.
Processed payments for loans and sent billing information.
Helped with navigation on the Fidelity website and walked customer through resolving issues on account and resetting passwords
Retail Sales Associate
Dillards Department Store
10.2013 - 04.2016
Opened and closed the store, counting cash, opening and closing cash registers and creating staff assignments.
Placed special merchandise orders for customers, shared product knowledge with customers, shipping & receiving, and made personal recommendations.
Worked as a team member to provide the highest level of customer service, maintained friendly and professional customer interactions.
Sold over $300,000 from February 2015 to February 2016 (Dillard's sales year) and made Pacesetter.
Trained new hires.
Customer Service Representative
Chick-fil-A
11.2010 - 11.2012
Went from part-time to full-time within a year with a raise, learned a lot with the company and was versatile with the different positions that were assigned.