Summary
Overview
Work History
Education
Skills
Timeline
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Sierra Lairson

Basehor

Summary

Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.

Overview

9
9
years of professional experience

Work History

CNA

Lansing Care and Rehabilitation Center
11.2024 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Customer Service Representative

Sterling Screen Printing
08.2016 - 10.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
  • Order entry for customer purchase orders.
  • Invoiced and billed customers
  • Purchasing and entering invoices
  • Managed shipping and receiving

Vault Teller

Security Bank Of Kansas City
12.2015 - 08.2016
  • Handled various accounting transactions.
  • Improved transaction accuracy with diligent attention to detail during daily counting and verification processes.
  • Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.
  • Maintained a reliable and up-to-date knowledge of compliance regulations and cash handling best practices by participating in ongoing professional development opportunities.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.
  • Ensured secure transactions by strictly adhering to established security protocols and procedures.
  • Counted, verified and handled bank deposits and armored car transactions.

Education

High School Diploma -

Piper High School
Kansas City, KS
05.2016

CNA

KCKCC Vocational School
Kansas City, KS
05.2016

Skills

  • Cross-Functional Collaborations
  • Quality Control
  • Accounting Support
  • Invoice Documentation Management
  • Quality Assurance Management
  • Attention to Detail
  • Filing and data archiving
  • Order Processing
  • Billing Document Creation
  • Data Entry
  • Time management
  • Patient care
  • Vital signs monitoring

Timeline

CNA

Lansing Care and Rehabilitation Center
11.2024 - Current

Customer Service Representative

Sterling Screen Printing
08.2016 - 10.2024

Vault Teller

Security Bank Of Kansas City
12.2015 - 08.2016

High School Diploma -

Piper High School

CNA

KCKCC Vocational School

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Sierra Lairson