Sierra Mabry

• Supervised inmate activities, ensuring compliance with safety and security protocols.
• Conducted regular inspections of facilities, identifying and resolving potential security hazards.
• Managed inmate documentation, maintaining accurate records of incidents and daily activities.
• Collaborated with law enforcement agencies to facilitate effective communication during emergency situations.
• Resolved conflicts among inmates, employing de-escalation techniques to maintain order within the facility.
• Monitored surveillance systems, analyzing footage to enhance security measures and response strategies.
• Developed incident reports, documenting events for review by supervisory personnel and legal authorities.
• Responded swiftly to emergency situations with appropriate use of force when necessary to protect both Detainees '' well-being and facility security.
• Responded promptly to emergency situations and provided medical aid.
• Processed Detainees by taking photographs and fingerprints.
• Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.

• Coordinated baggage loading and unloading processes for efficiency and safety.
• Ensured compliance with safety regulations during ramp operations and vehicle movements.
• Operated ground support equipment to ensure timely aircraft servicing.
• Assisted in training new ramp agents on standard operating procedures and equipment use.
• Guided aircraft into and out of parking positions using hand signals.
• Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
• Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [30] daily flights.

• Collaborated with cross-functional teams to develop effective merchandising strategies.
• Enhanced visual displays to increase customer engagement and drive sales performance.
• Analyzed market trends to optimize product placement and inventory management.
• Conducted competitive analysis to inform pricing strategies and promotional activities.

• Managed high-volume inbound calls, delivering exceptional customer service and support.
• Resolved customer inquiries efficiently, ensuring satisfaction and retention.
• Documented interactions in CRM systems, maintaining accurate records of customer communications.
• Collaborated with team members to improve call handling processes and streamline workflows.

• Operated forklifts and pallet jacks to transport merchandise efficiently within warehouse.
• Assisted in inventory management by accurately labeling and organizing stock items.
• Collaborated with team members to ensure timely order fulfillment and shipping processes.
• Maintained cleanliness and safety standards throughout the warehouse environment.

Motivated and detail-oriented cybersecurity student currently pursuing a degree in cybersecurity. Developing hands-on knowledge in network security, threat detection, vulnerability assessment, incident response, and information security. Strong problem-solving and analytical skills with a passion for identifying security risks and protecting systems and data. Eager to apply academic knowledge and technical skills in an internship or entry-level cybersecurity position while continuing to grow professionally.