Sierra Marks
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Warehouse Associate
Johnson Labs
7 2023 - 10.2023
- Keeping a tightly work space, following OSHA & handling items with care
- Provided excellent internal customer service by working closely with other departments to address and resolve any issues related to warehouse operations.
- Completed cycle counts and monthly inventory.
- Operated equipment while observing standard safety procedures.
- Meeting quota is a team effort doing this
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Moved furniture and boxes using utility dolly and truck ramp.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
Owner/Operator
Busy Bee Cleaning
10.2021 - 5 2023
- Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and motivated employees to perform daily business functions.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Increased customer satisfaction by providing high-quality services and timely communication.
Teacher
East Coast Christian Academy
03.2021 - 10.2021
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Created lessons and online testing materials to facilitate remote learning.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Preschool Teacher
Frontline Child Care
02.2019 - 02.2021
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Supported students in developing self-esteem and self-confidence.
- Applied play-based strategies to provide diverse approaches to learning.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
Insurance Agent
DECO Recovery Management
05.2018 - 02.2019
- Generated leads through cold-calling, networking and other outreach methods.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Streamlined administrative tasks, improving overall office efficiency and productivity.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Office Manager
Brevard Appliance Repair
11.2016 - 05.2018
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
- Updated reports, managed accounts, and generated reports for company database.
- Evaluated employee records and productivity and submitted evaluation reports.
- Maintained computer and physical filing systems.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
Teacher
Merritt Island Christian School
11.2015 - 11.2016
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Created lessons and online testing materials to facilitate remote learning.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Customer service
Public 2301 State Road
06.2014 - 12.2015
- Developed customer service scorecards to measure customer service performance.
- Provided outstanding customer service.
- Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
- Developed a deep understanding of customer service principles and customer service best practices.
- Operated register to provide great customer service.
Education
Preschool Specialization -
Eastern Florida State College
Infant and Toddler Specialization -
Eastern Florida State College
Medical Coding
Evolve
03.2024
Skills
Inventory Tracking and Management
Process Improvements
Excellent Communication
Department Oversight
Strategic Planning
Accurate record keeping
Human Resources
ICD-10-CM
CPT
HCPCS
Basic Medical Coding
Medical Coding Certification
Certification
Teaching Certificate
Timeline
Owner/Operator
Busy Bee Cleaning
10.2021 - 5 2023
Teacher
East Coast Christian Academy
03.2021 - 10.2021
Preschool Teacher
Frontline Child Care
02.2019 - 02.2021
Insurance Agent
DECO Recovery Management
05.2018 - 02.2019
Office Manager
Brevard Appliance Repair
11.2016 - 05.2018
Teacher
Merritt Island Christian School
11.2015 - 11.2016
Customer service
Public 2301 State Road
06.2014 - 12.2015
Warehouse Associate
Johnson Labs
7 2023 - 10.2023
Preschool Specialization -
Eastern Florida State College
Infant and Toddler Specialization -
Eastern Florida State College
Medical Coding
Evolve