Summary
Overview
Work History
Education
Skills
Timeline
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Sierra Mason

Pine Bluff,AR

Summary

Dynamic professional with a proven track record at Amazon, adept in packaging and labeling, and exceptional at providing excellent customer service. Demonstrated ability to enhance process efficiencies and foster customer relationships. Known for a strong work ethic and initiative-taking, consistently achieving significant improvements in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Warehouse Worker

Amazon
02.2024 - 01.2025
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
  • Fostered culture of continuous improvement, suggesting process enhancements that were subsequently implemented.

Frontend Cashier

Walmart
01.2023 - 05.2023
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Approached every question or concern with calm and level-headed approach.

Togo Specialist

Chilis's Bar and Grill
12.2021 - 12.2022
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Handled cash transactions accurately, maintaining accountability for daily sales receipts.

Education

GED -

South East Arkansas College
1900 S Hazel ST.
03-2017

Skills

  • Packaging and labeling
  • Quick learner
  • Strong multitasking
  • Picking and packing
  • Initiative-taking
  • Excellent customer service

Timeline

Warehouse Worker

Amazon
02.2024 - 01.2025

Frontend Cashier

Walmart
01.2023 - 05.2023

Togo Specialist

Chilis's Bar and Grill
12.2021 - 12.2022

GED -

South East Arkansas College

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Sierra Mason