Sierra McMillan
Appling Integrated Treatment Facility
Hazlehurst,GA
2027
years of professional experience
Experienced Correctional Officer skilled in conflict resolution and inmate supervision. Demonstrates a strong commitment to safety and compliance with regulations, contributing to a secure environment for inmates and staff.
Work History
Correctional Officer
6 Years 5 Months- Supervised inmate activities, ensuring compliance with facility rules and safety protocols.
- Managed inmate records and documentation, maintaining accuracy and confidentiality in compliance with regulations.
- Collaborated with mental health professionals to address inmates' psychological needs and support rehabilitation efforts.
- Mediated conflicts among inmates, employing de-escalation techniques to maintain order and prevent violence.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions with written logs as required.
- Attend daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crisis situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Booked new inmates into the facility and processed inmates for release.
- Interviewed inmates to obtain information and assess needs.
- Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
- Cultivated positive relations with inmates, reducing tensions and promoting a safer environment.
- Oversaw visitation sessions, maintaining order and ensuring the safety of all parties involved.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Supervised inmates during meals, recreation and other activities.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Documented inmate behavior and activities in logbooks.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Investigated and responded to incidents of inmate misconduct.
- Assisted in intake and release of inmates.
- Established positive working relationships and maintained boundaries with resident offenders.
- Provided assistance and guidance to inmates regarding daily activities.
- Interviewed inmates to obtain information and evidence.
Laborer
6 Years 11 Months- Operated various tools and machinery to complete daily tasks efficiently.
- Followed safety protocols to minimize risks and ensure workplace safety.
- Worked collaboratively with team members to meet project deadlines and uphold quality benchmarks.
- Collaborated with team members to achieve project deadlines and quality standards.
- Supported inventory management by accurately tracking materials and supplies.
- Trained new laborers on procedures, equipment operation, and safety measures.
- Identified process improvements that enhanced workflow efficiency within the team.
- Oversaw daily operations, ensuring adherence to production schedules and quality control measures.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Assisted in maintaining a clean and organized work environment for safety compliance.
Agent Services Representative
- Provided exceptional customer support for policy inquiries and claims processing.
- Assisted agents with administrative tasks, ensuring timely communication and documentation.
- Enrolled and sold products and services via inbound phone calls, email and chat.
Education
High School Diploma
No Degree - Cosmetology
No Degree - Business Office Technology
Skills
Inmate supervision
Emergency response
Crisis intervention
De-escalation techniques
Conflict resolution
Tactical response
First aid training
Inmate transport
Safety and security
Decision-making
Written communication
Ethical standards of conduct
Timeline
Correctional Officer
Appling Integrated Treatment Facility
04.2020 - CurrentRead More
Laborer
Propex
04.2013 - 03.2020Read More
Agent Services Representative
Delta Life Insurance
2018 - 2019Read More
Southeastern Technical College
No Degree from Cosmetology
Read More
Jeff Davis High
High School Diploma
Read More
Southeastern Technical College
No Degree from Business Office Technology
Read More