Sierra Menzies
Lenexa,KS
Summary
Proven track record in enhancing operational efficiencies and customer satisfaction, notably at Shamrock Trading, where I managed a $13M book of business. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments.
Overview
6
6
years of professional experience
Work History
Server
Silo Modern Farmhouse
2024.01 - Current
- Increased sales significantly by upselling higher-end products to customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Treasury Specialist
Shamrock Trading
2021.03 - 2024.01
- Collected on delinquent accounts to obtain funds and reduce aging balances.
- Reconciled incoming checks and ACH payments against open invoices and researched proper application of funds when invoices were not available.
- Managed a book of business of $13M for 12 clients in the division for large clients with over $750k in open invoices, some of the company’s most highly valued clients.
Women's Health Configuration Consultant
Cerner
2018.05 - 2021.02
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions for electronic medical records.
- Collaborated with teams to define, strategize, and implement large-scale EHR platforms across multiple facilities and waves.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Education
Bachelor of Arts - Business Administration And Management
Coe College
Cedar Rapids, IA05.2018
Skills
- Workflow Analysis
- KPI Tracking
- Microsoft Office Suite
- Healthcare Industry Experience
- Problem Solving
Timeline
Server
Silo Modern Farmhouse
2024.01 - Current
Treasury Specialist
Shamrock Trading
2021.03 - 2024.01
Women's Health Configuration Consultant
Cerner
2018.05 - 2021.02
Bachelor of Arts - Business Administration And Management
Coe College
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