Sierra Merritt
Fulton,MO
Summary
Proactive individual focused on delivering high-quality patient-centered care. Skilled in overseeing acute and chronic conditions and has a Certified Nurse's Aide certification.
Overview
5
5
years of professional experience
Work History
Fast Food Crew Trainer
McDonald's Owned By Mark Mehle
05.2023 - Current
- Improved customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
- Contributed to the development of new employees through comprehensive onboarding processes, including hands-on training and mentoring.
Supplemental Instruction Leader
Northwest Missouri State University
08.2022 - 12.2023
- Enhanced student understanding by employing supplemental instruction techniques and strategies.
- Collaborated with faculty members to identify areas where students needed additional support for improved academic performance.
- Developed tailored instructional materials and resources to address specific needs of diverse learners in various subjects.
- Students who attended supplemental instruction session earned on average 1.5 grade letters higher than those who did not attend sessions.
Supplemental Instruction Leader
Northwest Missouri State University
08.2022 - 12.2023
- Enhanced student understanding by employing supplemental instruction techniques and strategies.
- Collaborated with faculty members to identify areas where students needed additional support for improved academic performance.
- Developed tailored instructional materials and resources to address specific needs of diverse learners in various subjects.
- Fostered a supportive learning environment that encouraged open communication, active participation, and mutual respect among students.
- Facilitated peer-led study groups to promote collaborative learning and increase subject matter comprehension.
- Students who attended supplemental instruction session earned on average 1.5 grade letters higher than those who did not attend sessions.
Barista
Scooters Coffee Shop
06.2022 - 05.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Shift Leader
McDonald's - Rupperecht Organization
07.2018 - 08.2022
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Certified Nurse's Aide
Heisinger Bluffs - A Lutheran Senior Services Community
01.2021 - 08.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Employed mobility devices, sit-to-stand lifts, and Hoyer lifts, to lift patients from chairs to beds (and vice versa), following safety procedures to avoid injuries.
Education
Bachelor of Science - Psychology
Northwest Missouri State University
Maryville, MO12.2023
Skills
- Behavior Management
- Patient Care
- Medical Terminology
- Problem Solving
- Vital Signs Monitoring
- Public speaking
- Collaboration
- Critical thinking
- Decision making
Timeline
Fast Food Crew Trainer
McDonald's Owned By Mark Mehle
05.2023 - Current
Supplemental Instruction Leader
Northwest Missouri State University
08.2022 - 12.2023
Supplemental Instruction Leader
Northwest Missouri State University
08.2022 - 12.2023
Barista
Scooters Coffee Shop
06.2022 - 05.2023
Certified Nurse's Aide
Heisinger Bluffs - A Lutheran Senior Services Community
01.2021 - 08.2021
Shift Leader
McDonald's - Rupperecht Organization
07.2018 - 08.2022
Bachelor of Science - Psychology
Northwest Missouri State University
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