Sierra Miller
Chicago
Summary
Energetic and passionate college student, working toward a BFA in photography at Columbia College Chicago. Hardworking candidate, well-versed in the hospitality industry. Experienced in providing exceptional customer service to guests, and ensuring efficient operations within the restaurant. Committed to developing a strong working relationship with all members of the restaurant staff, to promote optimal service delivery.
Overview
5
5
years of professional experience
Work History
Restaraunt Hostess
The St Regis Hotel
Chicago
09.2024 - Current
- Greeted guests respectfully and directed them to their tables.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Answered phone inquiries to schedule and confirm reservations and responded to service questions.
Restaraunt Hostess
Bub City
Chicago
06.2024 - 12.2024
- Greeted guests and gathered information to seat groups or place on waitlist.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Social Media Marketing Intern
Lettuce Entertain You Enterprises
05.2024 - 08.2024
- Focused on growing social media presence through engaging content and using data and customer insights to guide process.
- Developed content for social media campaigns targeting various audiences.
- Coordinated with an assigned group to curate and present a compelling restaurant pitch.
Restaraunt Hostess
Hub 51
Chicago
11.2021 - 12.2023
- Presented a positive first impression of the establishment's high standards by delivering exceptional service.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
Business Development Intern
SGA Youth And Family Services
07.2020 - 12.2020
- Made a final project presentation at the end of my internship to communicate findings, share learnings, and offer suggestions for improving the program.
Education
Bachelor of Fine Arts (B.F.A) - Photography
Columbia College Chicago
12.2025
Media and Creative Technology -
University Of Salford
01.2024
International Baccalaureate Diploma -
South Shore International College Prep
01.2022
Skills
- Social media marketing
- Photography
- Content creation
- Customer service
- Project management
- Data analysis
References
References available upon request.
Timeline
Restaraunt Hostess
The St Regis Hotel
09.2024 - Current
Restaraunt Hostess
Bub City
06.2024 - 12.2024
Social Media Marketing Intern
Lettuce Entertain You Enterprises
05.2024 - 08.2024
Restaraunt Hostess
Hub 51
11.2021 - 12.2023
Business Development Intern
SGA Youth And Family Services
07.2020 - 12.2020
Bachelor of Fine Arts (B.F.A) - Photography
Columbia College Chicago
Media and Creative Technology -
University Of Salford
International Baccalaureate Diploma -
South Shore International College Prep