ALEXANDRA (Sasha) MARISHKINA
New York,,New York
Summary
Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Providing solid understanding of marketing fundamentals and genuine interest in industry, with strong desire to learn and grow. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills in any position. Contributes ability to quickly grasp new concepts and apply them effectively, focusing on digital marketing and social media strategies.
Overview
2
2
years of professional experience
Work History
Hostess
Tao Group Hospitality - The Ready Rooftop
New York, US
08.2024 - Current
- Worked as a hostess both downstairs, checking in walk-ins and reservations at the door, as well as upstairs, navigating tables.
- Communicated with staff to ensure that every guest has a smooth and timely service.
- Delivered exceptional customer service when it came to guests' inquiries and special accommodations.
- Flipped tables during a high-volume period.
- Assisted with private events regarding full buyouts and partial buyouts.
- Efficiently managed reservations, walk-ins, and accommodated large parties when needed.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
Hostess
Tao Group Hospitality - Silver Lining Lounge
New York, US
07.2024 - Current
- Experience in OpenTable, Seven Rooms.
- Greeted guests warmly, utilized coat check when needed, and ensured table minimums were agreed upon.
- Provided exceptional customer service by addressing guest inquiries and special accommodations.
- Helped alongside private events with guest list coordination.
- Flipped tables during high-volume periods, as well as set up large parties.
- Organized reservations and special events.
- Helped bus tables and ran food to patrons during high-volume periods.
- Increased guest retention with friendly interactions and personalized service, and recognized regulars for a sense of loyalty.
- Communicated with additional staff in order to ensure a smooth service for every guest.
Website Designer/Marketing
Tais Art Studio
Walnut Creek, US
05.2023 - Current
- https://www.taisartstudio.com/
- Worked alongside my client to build and develop a website that catered to her brand as an artist.
- Integrated social media platforms into website designs, encouraging users to engage with brands beyond their standalone sites.
- Illustrated page design concepts by blending arrangement, style, and aesthetic elements to meet predetermined preferences.
- Coordinated with client to define scope, set timelines, and deliver projects within deadlines.
Door Hostess
The Palace NYC
New York, NY
03.2024 - 07.2024
- Handled table sales and reservations to ensure seamless seating arrangements across seven rooms.
- Walked the guests over to their table or to the bar, depending on the table sale or bar minimum.
- Welcomed guests upon arrival to ensure a memorable experience as well as recognized regulars in order to foster a sense of exclusivity and loyalty
- Communicated reservation details to the serving staff, and coordinated any special requests.
- Acted as a point of communication between guests and staff in order to address any inquiries, concerns, or special requests promptly and professionally.
- Worked effectively in fast-paced environments.
Marketing Intern
ADDFORCE
Concord, US
05.2023 - 08.2023
- Assisted in the website redesign by creating a strategic plan for a newer, more modern look.
- Conceptualized the company by creating an overall overview presentation with updated information on services and milestones.
- Assisted in developing brand messaging that resonates with target audiences.
- Wrote detailed reports on findings from market research projects.
Marketing Intern
Sure Filter Technology Automotive, Inc
Concord, US
05.2023 - 08.2023
- Worked alongside the team with data entry, marketing emails, and item identification.
- Brainstormed a plan for the AAPEX 2023 trade show, which included structural design, deciding on and ordering POS materials, and creating and editing video for the brand.
- Conducted market research to identify trends and opportunities, and provided insights to support marketing strategy and planning.
- Managed updates to the company website, ensuring the information was current and appealing to visitors.
Education
Marketing -
Pace University
New York, NY05.2026
High School Diploma -
Campolindo High School
Moraga, CA05.2022
Skills
- Customer service
- Communication skills
- Video production
- Social Media Marketing
- Social Media Management
- Video editing
- Marketing
- Customer Relationship Management
- Time management
- Organizational skills
- Web design
- Web development
- Friendly, positive attitude
- Problem solving
- Customer Relations
- Hospitality service expertise
- Driving sales
- Campaign tracking
- Influencer outreach
- Competitive analysis
- Data analytics
- Content curation
Websites
References
References available upon request.
Timeline
Hostess
Tao Group Hospitality - The Ready Rooftop
08.2024 - Current
Hostess
Tao Group Hospitality - Silver Lining Lounge
07.2024 - Current
Door Hostess
The Palace NYC
03.2024 - 07.2024
Website Designer/Marketing
Tais Art Studio
05.2023 - Current
Marketing Intern
ADDFORCE
05.2023 - 08.2023
Marketing Intern
Sure Filter Technology Automotive, Inc
05.2023 - 08.2023
Marketing -
Pace University
High School Diploma -
Campolindo High School
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