Sierra Moore
New York
Summary
Dynamic and dedicated professional with a strong background in customer service, event coordination, and dance/arts education. Proven ability to enhance guest experiences through effective communication and problem-solving skills. Adept at managing logistics and fostering creativity, ensuring memorable and high-quality experiences.
Overview
4
4
years of professional experience
Work History
Production Assistant
The Loyalist Group Inc
NYC
08.2023 - Current
- Assist in organizing equipment and operation of various music events
- Utilize organization and interpersonal skills to produce quality productions
- Create guest-lists and reply to company emails as needed
Hostess
Bobo NYC
NYC
02.2025 - 12.2025
- Greet guests with warmth and professionalism, ensuring a welcoming first impression in a cozy yet upscale dining environment.
- Manage reservations and walk-ins using Resy OS, optimizing table assignments for efficiency and guest satisfaction.
- Coordinate with the front-of-house and kitchen teams to maintain seamless service flow during peak hours.
- Provide personalized guest experiences by accommodating special requests and anticipating customer needs.
- Maintain the ambiance of the restaurant by overseeing lighting, music, and overall presentation to align with the high-end atmosphere.
- Assist with event bookings, VIP guest accommodations, and private dining experiences.
Retail Associate
Build A Bear Workshop
NYC
01.2025 - 04.2025
- Provided exceptional customer service by guiding guests through the interactive bear-building experience.
- Assisted customers in selecting, personalizing, and accessorizing stuffed animals to create unique keepsakes.
- Operated the stuffing machine and ensured proper assembly of plush products for quality assurance.
- Processed transactions efficiently using point-of-sale systems, including cash, credit, and gift card payments.
- Maintained store cleanliness and organization, restocking merchandise as needed.
- Promoted in-store events, special offers, and loyalty programs to enhance customer engagement.
- Collaborated with team members to meet sales goals and provide a fun, welcoming environment for guests.
Group Facilitator
Casita Maria Center for Arts and Education
NYC
06.2024 - 08.2024
- Merged dance and visual art to foster creativity and expression
- Developed lesson plans integrating SEL with educational and creative activities
- Supervised SYEP Counselors and integrated their skills into lessons/camp activities
Hostess/Cashier
Bon Chon
White Plains
10.2023 - 02.2024
- Provides a positive customer experience with fair, friendly, and courteous service.
- Registers sales on a cash register by itemizing and totaling customers' purchases.
- Resolves customer issues and answers questions.
- Prepared various boba drinks according to established recipes.
- Packaged customer purchases into bags for easy transport.
- Processes return transactions.
- Operated POS system and ticketing software for sales transactions.
- Maintained cleanliness of the front of house and restocked supplies.
Teaching Assistant
The Ailey School
NYC
09.2022 - 05.2023
- Contributed to lesson plans and class curriculum development to enhance student engagement
- Assisted dance instructor to enhance child technical dance abilities
- Facilitated creative movement exercises in dance class
- Supervised and monitored the safety children in the primary instructor's absence
- Enforced moderate discipline and communication skills
- Developed personal connections with children
Education
Regents Diploma - Dance
Fiorello H. Laguardia High School
NYC, NY01-2023
SUNY Purchase College
Purchase, NYSkills
- Production preparation
- Event coordination
- POS System
- Research
- Problem Solving
- Customer Service
- Child Care
- Effective communication
- Academic Writing
Timeline
Hostess
Bobo NYC
02.2025 - 12.2025
Retail Associate
Build A Bear Workshop
01.2025 - 04.2025
Group Facilitator
Casita Maria Center for Arts and Education
06.2024 - 08.2024
Hostess/Cashier
Bon Chon
10.2023 - 02.2024
Production Assistant
The Loyalist Group Inc
08.2023 - Current
Teaching Assistant
The Ailey School
09.2022 - 05.2023
Regents Diploma - Dance
Fiorello H. Laguardia High School
SUNY Purchase College