Sierra Mullett-Kennedy, ACSW
Social Worker
Carmichael,CA
Summary
Dynamic professional with a proven track record, excelling in case management and program development. Skilled in crisis intervention and fostering interdisciplinary collaboration, I have significantly enhanced client advocacy and community outreach. Demonstrated ability to drive initiatives and deliver impactful solutions with emotional intelligence and problem solving skills.
Overview
7
7
years of professional experience
Work History
STEP Shelter Case Manager
Sacramento LGBT Community Center
Sacramento
02.2023 - Current
- Supporting, advocating for, and motivating the residents of our shelter as one of the STEP Shelter Case Managers.
- Delivered comprehensive case management by offering transportation services, providing guidance, and actively listening to clients' needs while fostering accountability. Additionally supported them in accessing resources for financial, medical, interpersonal, mental health, and legal challenges.
- Conducted assessments of clients' needs, formulated individualized service plans, and tracked progress toward objectives.
Housing Navigation Coordinator
Sacramento LGBT Community Center
Sacramento
06.2023 - 02.2024
- Aided clients in navigating the application process for the intricate PSAP rental support program, directing them toward safe and stable housing
- Collaborated effectively with internal center resources to enhance client experience and enable seamless access to needed services.
- Worked alongside different community service organizations to evaluate and distribute necessary local resources for clients.
- Delivered leadership skills, valuable insights, and mentorship to ensure successful involvement of newly hired employees in the PSAP program.
QRC Leader
Queer Resource Center - Butte College
Oroville
08.2021 - 06.2023
- Managed all aspects of the Queer Resource Center, overseeing budgets, event planning, center upkeep, student assistant supervision, outreach, research, and social media.
- Engaged in public representation and advocacy for the LGBTQIA2S+ community at Butte College by effectively communicating with staff, faculty, and students.
- Strengthened collaborative relationships with LGBTQIA2S+ and allied organizations, groups, and resources to enhance student support.
- Acquired valuable knowledge from shadowing school's mental health clinician as part of master's degree in Social Work, enhancing ability to provide holistic support to students and the broader LGBTQIA2S+ community.
Fitting Room Lead Sales Associate
Old Navy
Chico
05.2017 - 12.2022
- Was chosen as Fitting Room Lead and implemented and successfully executed effective strategies for improving fitting room operations.
- Maintained accurate cash calculations in a cash-handling role to facilitate store closure
- Received accolades for exemplary organization and dedication to providing top-notch customer support; frequently assigned as a trainer for new hires in different roles, including the Fitting Room.
Paid Intern
Queer Resource Center
Oroville
08.2020 - 05.2021
- Enhanced efficiency of QRC social media management, actively participated in administrative meetings, and took charge of developing educational projects and delivering engaging presentations to students and the wider community.
- Contributed to brainstorming sessions focused on generating innovative solutions for Covid-19 challenges in education and community building.
- Provided administrative support by completing data entry tasks and organizing documents.
Education
Masters in Social Work -
California State University, Chico
Chico, CA05.2023
Bachelors in Social Work -
California State University, Chico
Chico, CA05.2021
Associates in Social, And Behavioral Science -
Butte Community College
Oroville, CA07.2019
Skills
- Community Outreach
Crisis Intervention
Program Development
Client Advocacy
Case Management
Interdisciplinary Collaboration
Conflict Resolution
Emotional Intelligence
Problem-Solving
Needs Assessment
Referral Coordination
Discharge Planning
Regulatory Compliance
Email and Telephone Etiquette
References
- Ari Punter: Supervisor, Sacramento LGBT Community Center, aripunter@gmail.com, (916) 837-4399
- Breana Herndon: Co-worker, herndon.breana@yahoo.com, (916) 261-2729
- Geoff Fralick: Co-worker, geoffreyfralick4@gmail.com, (530) 830-8716
- Hannah Horowitz: Supervisor, Butte College, horowittzha@butte.edu, (818) 251-0113
- Heather Springer: Mentor and Co-Worker, Butte College, springerhe@butte.edu, (509) 432-6145
Accomplishments
- Chico State's 2023 Lavender Graduation: Outstanding Graduate Student Award
Certification
• Associate Clinical Social Worker: Valid 2/24/2025 - 2/28/2026
• American Heart Association CPR Certified: Valid 10/24 - 10/26
Timeline
Housing Navigation Coordinator
Sacramento LGBT Community Center
06.2023 - 02.2024
STEP Shelter Case Manager
Sacramento LGBT Community Center
02.2023 - Current
QRC Leader
Queer Resource Center - Butte College
08.2021 - 06.2023
Paid Intern
Queer Resource Center
08.2020 - 05.2021
Fitting Room Lead Sales Associate
Old Navy
05.2017 - 12.2022
Masters in Social Work -
California State University, Chico
Bachelors in Social Work -
California State University, Chico
Associates in Social, And Behavioral Science -
Butte Community College
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