Sierra Murphy
Bridgeport
Summary
Accomplished Licensed Medical Aesthetician with a strong background in advanced aesthetic techniques and client relations. Known for effective communication and problem-solving skills, driving operational success and enhancing service quality in a competitive market.
Overview
9
9
years of professional experience
Work History
Owner/Licensed Medical Aesthetician
Rae Aesthetics
Bridgeport
07.2023 - Current
- Managed daily operations of spa services and staff scheduling.
- Developed and implemented marketing strategies to attract new clients.
- Oversaw inventory management and procurement of spa products and supplies.
- Collaborated with vendors to enhance service offerings and product selection.
- Coordinated with vendors for product purchasing and delivery.
- Responded promptly to customer complaints or inquiries regarding services offered at the spa.
- Handled client inquiries, appointments, and feedback professionally.
- Managed day-to-day operations of the spa, including scheduling appointments, supervising staff, and ensuring customer satisfaction.
- Inspected areas of the facility regularly to ensure they were clean and safe for guests.
- Utilized advanced techniques such as microneedling and platelet rich plasma therapy.
- Operated specialized equipment to perform microneedling treatments for wrinkles and scarring.
- Completed day-to-day duties accurately and efficiently.
- Learned new techniques and complete chemical peel processes.
- Adhered to safety policies when handling hazardous materials or chemicals used in spa treatments.
- Followed established safety rules and regulations related to the use of chemicals, tools, ladders or other equipment used in performing job duties.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Certified Nursing Assistant
WVU medicine
morgantown
03.2025 - 01.2026
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff.
- Documented patient information accurately in electronic health records.
- Provided emotional support and companionship to patients and families.
- Educated patients on health management and wellness practices.
- Responded promptly to patient calls and requests for assistance.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Observed and reported unusual symptoms and changes to charge nurse.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
Licensed Medical Aesthetician
Willow Med Spa
Normantown
01.2022 - 03.2023
- Provided personalized skincare consultations for diverse client needs.
- Administered advanced aesthetic treatments using state-of-the-art equipment.
- Educated clients on post-treatment care and skincare regimens.
- Assisted with administrative tasks such as scheduling appointments, ordering supplies and managing inventory.
- Built strong relationships with clients through exceptional customer service skills.
- Ensured that work areas were properly sanitized before and after each treatment session.
- Operated laser cutting machinery to fabricate components for various applications.
- Performed regular maintenance and troubleshooting on laser equipment to ensure optimal performance.
- Collaborated with engineering teams to interpret technical drawings and specifications accurately.
- Learned new techniques and complete chemical peel processes.
- Monitored inventory levels of chemicals, reagents, and consumables used in the lab.
- Reviewed safety plans prior to initiating any chemical treatments intended for eliminating mosquito populations carrying West Nile virus.
- Utilized advanced techniques such as microneedling and platelet rich plasma therapy.
- Operated specialized equipment to perform microneedling treatments for wrinkles and scarring.
- Completed day-to-day duties accurately and efficiently.
Lead medical Aesthetician
Rejuvenation Med Spa
Bridgeport
03.2019 - 07.2022
- Provided skin analysis and personalized treatment plans for diverse clients.
- Performed facials, waxing, and body treatments using industry-standard techniques.
- Maintained cleanliness and organization of treatment rooms and tools.
- Utilized point-of-sale systems for appointment scheduling and inventory management.
- Collaborated with team members to enhance service quality and customer satisfaction.
- Assisted in training new staff on protocols and best practices in esthetics.
- Set up patient rooms and sterilized equipment.
- Maintained cleanliness of treatment room and equipment between appointments.
- Provided excellent customer service and skincare treatments to clients.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Greeted clients upon arrival to spa and provided information about services offered.
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Managed scheduling conflicts efficiently while maintaining excellent customer service levels.
- Sold salon-exclusive skin care products and encouraged service upgrades.
- Communicated effectively with other members of the spa team regarding client concerns.
- Developed new styles and techniques.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Operated cash registers to receive payments from patrons.
- Assisted experienced Beauty Therapists in providing beauty treatments such as facials, waxing and manicures.
- Provided customers with beauty treatments such as facials, manicures, pedicures and waxing.
- Performed regular maintenance and troubleshooting on laser equipment to ensure optimal performance.
- Operated laser cutting machinery to fabricate components for various applications.
- Collaborated with engineering teams to interpret technical drawings and specifications accurately.
lead Aesthetician
The Beauty Bar
Morgantown
05.2017 - 03.2020
- Led skincare treatments tailored to individual client needs.
- Supervised junior estheticians during daily operations and client interactions.
- Educated clients on skincare products and proper maintenance techniques.
- Maintained a clean and organized treatment environment for optimal client comfort.
- Developed customized treatment plans based on skin analysis and client goals.
- Assisted in training new staff on techniques and customer service standards.
- Educated clients on skin care procedures and products.
- Resolved customer complaints professionally and efficiently.
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
- Conducted private client consultations.
- Scheduled patient consultations and treatments using medical software.
- Offered lash application, warm stone massage and brow and eyelash tinting services.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Learned new techniques and complete chemical peel processes.
Lead Aesthetician
Massage Envy
Morgantown
11.2016 - 04.2017
- Performed skin assessments to determine appropriate treatments and products.
- Educated clients on skincare routines and product recommendations.
- Maintained cleanliness and organization of treatment rooms and equipment.
- Executed various esthetic services, including facials and waxing.
- Followed safety protocols to ensure a safe environment for clients and staff.
- Developed strong relationships with clients through effective communication skills.
- Conducted private client consultations.
- Scheduled patient consultations and treatments using medical software.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Ensured that all equipment was properly maintained according to manufacturer specifications.
Education
Respiratory Therapy - Respiratory Therapy
Laurel Business Institute
05-2027
Associate of Arts - American Sign Language
Pierpont
Fairmont, WV05-2018
Esthetics - Esthetics
Morgantown Beauty College
Normantown, WV01-2016
Skills
- Patient care
- Skin analysis
- Customer service
- Treatment planning
- Inventory management
- Advanced aesthetics
Timeline
Certified Nursing Assistant
WVU medicine
03.2025 - 01.2026
Owner/Licensed Medical Aesthetician
Rae Aesthetics
07.2023 - Current
Licensed Medical Aesthetician
Willow Med Spa
01.2022 - 03.2023
Lead medical Aesthetician
Rejuvenation Med Spa
03.2019 - 07.2022
lead Aesthetician
The Beauty Bar
05.2017 - 03.2020
Lead Aesthetician
Massage Envy
11.2016 - 04.2017
Respiratory Therapy - Respiratory Therapy
Laurel Business Institute
Associate of Arts - American Sign Language
Pierpont
Esthetics - Esthetics
Morgantown Beauty College