Sierra Northrop
Black Rock Coffee Bar
Surprise,AZ
6
years of professional experience
Reliable and organized individual with strong communication and problem-solving skills. Possesses foundational understanding of criminal justice procedures and proficient in data entry and administrative tasks. Committed to ensuring efficient and accurate processing, contributing to smooth operation of facility.
Work History
Barista
4 Years 2 Months- Prepared high-quality coffee beverages following standardized recipes and guidelines.
- Collaborated with team members to create a positive work environment that fostered teamwork.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Crew Member Trainer
2 Years 2 Months- Trained new crew members on operational procedures and customer service standards.
- Ensured compliance with food safety regulations and sanitation practices.
- Assisted in inventory management, stocking supplies, and maintaining cleanliness.
- Facilitated team meetings to promote communication and workflow efficiency.
Education
Associate of Arts - Criminal Justice
- Relevant Coursework: Administrative Ethics of Justice & Substantive Criminal Law / Justice.
- Relevant Coursework: Computer Usage & Cultural Anthropology.
- Professional Development: Interpersonal Communications
- 3.4 GPA
- Thesis: Ethical Leadership Challenges in Law Enforcement
High School Diploma
- Completed AP course in AP Euro
- Extracurricular Activities: Accelerated Collage Entry Program (ACE)
Skills
Time management
Friendly and outgoing
Attention to detail
Customer relations
Problem-solving
Verbal and written communication
Teamwork and collaboration
Database entry
Cash management
Organizational skills
Timeline
Barista
Black Rock Coffee Bar
08.2022 - CurrentRead More
Crew Member Trainer
Chipotle
06.2020 - 08.2022Read More
Maricopa Community Colleges, Paradise Valley Community College
Associate of Arts from Criminal Justice
Read More
Pinnacle High School
High School Diploma
Read More