Sierra Ortiz
East Hartford,CT
Summary
Compassionate Personal Care Assistant with experience in providing assistance in daily living and personal care services in patients' homes per care plan. Familiarity with monitoring patient condition by observing physical and mental conditions, intake and output, exercise. Strengths include strong interpersonal skills to build rapport with patients, families, and staff; ability to maintain confidentiality of sensitive information; adaptability to handle diverse patient needs and crises. Previous work has positively impacted patient lives through consistent provision of empathetic yet efficient care.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
PCA
Allied Home Care
East Hartford, Connecticut
01.2022 - 05.2025
- Administered medications orally or topically as directed by physician orders.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
- Managed household duties such as grocery shopping and errand running for clients who are unable to do so themselves.
- Provided compassionate care to elderly individuals, ensuring their daily needs were met.
Daycare Teacher
Kiddie Academy
Rocky Hill, US
10.2023 - 08.2024
- Ensure the safety of children in the classroom, playground, and other areas
- Develop and implement age-appropriate curriculum that helps children learn about the world
- Plan and lead activities that encourage children's physical, social, and intellectual growth
PCA Personal Care Assistant
Faith Care and Companion Services LLC
Manchester, US
10.2020 - 06.2024
- Dedicate themselves to assisting individuals with daily activities such as using the bathroom, preparing or eating meals, executing hygiene and grooming habits, taking medication, bathing, and completing housework or other chores
Pharmacy Technician
Hartford pharmacy
Hartford, US
08.2019 - 10.2020
- Screen prescription orders for accuracy and completeness
- Prepare prescriptions - retrieve, count, pour, weigh, measure, and sometimes mix the medication
- Perform calculations
- Prepare medicines used to treat cancer
- Perform medication reconciliation
- Assist in the management of investigational drug studies
Shift Supervisor/Pharmacy Technician
CVS Health
Hartford, US
08.2019 - 09.2020
- Assign staff members to shifts.
- Assign tasks to staff members.
- Supervise staff to ensure that tasks are completed on time and according to safety laws.
- Order materials needed for production.
- Open up or close the warehouse at the start and end of the day.
- Evaluate staff performance and provide training where necessary.
- Resolve workplace disputes.
Cashier/Stocker
Ocean State Job Lot
Wethersfield, US
08.2018 - 06.2019
- Costumer service and unloading boxes, unpacking the merchandise and tagging them up before receiving on the floor
Server/Hostess
Nolitas
East Hartford, US
04.2017 - 05.2018
- Seats guests and manage the seating chart.
- Monitors restaurant activity to determine seating and dining flow.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
Education
High school or equivalent - Education
Crec Academy of Sciences and innovation
New Britain, CT06.2019
Skills
- Cashiering
- Teaching
- Pharmacy Technician Experience
- Cash Handling
- Compounding Medications
- Typing
- Medical Records
- Customer service
- Team leadership
- Dementia care
- Meal preparation
- Emotional support
- Daily living assistance
- Patient care
- Staff supervision
Certification
- Certificate of Academic Achievement, 06/01/19 to Present
- Nationalist Association for the Advancement of Colored People
Awards
- Honor Roll, 09/01/16
- Honor Roll, 11/01/16
- Honor Roll, 04/01/17
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Daycare Teacher
Kiddie Academy
10.2023 - 08.2024
PCA
Allied Home Care
01.2022 - 05.2025
PCA Personal Care Assistant
Faith Care and Companion Services LLC
10.2020 - 06.2024
Pharmacy Technician
Hartford pharmacy
08.2019 - 10.2020
Shift Supervisor/Pharmacy Technician
CVS Health
08.2019 - 09.2020
Cashier/Stocker
Ocean State Job Lot
08.2018 - 06.2019
Server/Hostess
Nolitas
04.2017 - 05.2018
High school or equivalent - Education
Crec Academy of Sciences and innovation