Results-driven Registered Nurse with experience in Emergency Department nursing, clinical leadership, and healthcare informatics. Skilled in conducting chart audits, reviewing electronic health records (EHRs), evaluating clinical documentation, and identifying opportunities to improve compliance, workflow efficiency, and patient safety. Experienced in supporting evidence-based practice, quality improvement initiatives, staff education, and interdisciplinary collaboration to optimize clinical outcomes and enhance documentation accuracy. Committed to leveraging clinical expertise and informatics to improve healthcare delivery, operational effectiveness, and quality of care.
Work History
RN-Clinical Nurse Leader/Assistant Manager-ER
2 Years 6 Months
UNC Health Southeastern | 04.2024 - Current
Trained and mentored new nursing staff members, contributing to a positive work environment and high-quality patient care.
Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Oversaw daily operations, ensuring consistent service standards and workflow coordination.
Supported manager with staffing schedules, task assignments, and shift coverage decisions.
Trained new team members on procedures, expectations, and customer service practices.
Resolved customer concerns promptly, maintaining service quality and team accountability.
Reviewed reports and daily performance data to identify process improvements and bottlenecks.
Enforced company policies, safety requirements, and compliance standards across work areas.
Enhanced nursing education by developing and implementing innovative curriculum materials.
Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
RN-Educator/Performance Improvement Specialist
1 Year 1 Month
UNC Health Southeastern | 03.2023 - 04.2024
Increased team productivity by implementing streamlined processes and effective communication strategies.
Resolved disputes promptly, maintained open lines of communication, and ensured high-quality service delivery, resulting in enhanced customer satisfaction.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Mentored junior team members, fostering career advancement and creating a pipeline of future leaders within the organization.
Identified bottlenecks in workflows and proactively addressed challenges through solution implementation, streamlining processes.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
RN Traveler-ER
7 Months
Assured Nursing | 10.2021 - 05.2022
Administered medications and treatments, monitored patient responses, and collaborated with healthcare teams to adjust care plans based on individual needs.
Provided comprehensive care to patients with diverse diagnoses, managing their treatment from initiation through completion to ensure optimal recovery.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Oversaw patient admission and triaged based on acuity, delivering high-quality care to diverse populations and facilitating appropriate department admissions.
Evaluated patient histories, complaints and current symptoms.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
RN Shift Supervisor/Charge Nurse
5 Months
UNC Health Southeastern | 10.2022 - 03.2023
Trained new nurses on techniques, care standards, operational procedures and safety protocols to ensure high-quality patient care.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Managed 73-bed ER, overseeing 15 nursing staff to ensure high-quality patient care.
Coordinated nursing care by managing staff assignments, collaborating with physicians, monitoring patient orders and communicating with ancillary departments.
Responded swiftly to safety and security situations, implementing crisis prevention interventions to control and de-escalate incidents.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Lifelink Critical Care Transport RN
2 Months
Cape Fear Valley Medical Center | 06.2022 - 08.2022
Operated critical care equipment to stabilize patients and facilitate recovery.
Operated critical care equipment to keep patients stable and promote recovery.
Monitored and reported conditions of intubated and ventilated patients to ensure optimal health metrics.
Conducted patient assessments and analyzed records to determine care requirements and enhance treatment plans.
Registered Nurse, Emergency Department
3 Years 4 Months
Southeastern Regional Medical Center | 06.2018 - 10.2021
Educated patients on health conditions, prognosis, and treatment options to empower informed decision-making.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Assisted patients dealing with traumatic injuries or illnesses, including stroke patients, accident victims and cardiac patients.
Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
Educated family members and caregivers on patient care instructions.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
Assisted patients with traumatic injuries and critical illnesses, ensuring timely interventions for stroke, accident, and cardiac cases.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Delivered comprehensive care to high-acuity patients requiring complex interventions, including ventilator management and extensive wound care.
Collaborated with law enforcement on criminal cases by quickly reporting injuries and collecting needed evidence.
Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
LPN
10 Months
Southeastern Health Woodhaven rehab and Alzheimer care | 07.2017 - 05.2018
Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.
Collected and prepared blood, tissue, and other laboratory specimens for timely lab testing.
Took and recorded patients' temperature, pulse and blood pressure.
Educated patients on health management and treatment options.
Monitored fluid intake and output levels.
Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.
Provided patient education.
Monitored patient environments to ensure safety and comfort.
Completed daily living tasks to improve quality of life for elderly patients.
LPN Staff/Infection Control Specialist
1 Year 2 Months
Womack Army Medical Center | 03.2016 - 05.2017
Infection control nurse outpatient services.
Managed infection control protocols in outpatient services to ensure patient safety and compliance.
Completed lean six sigma yellow belt training to improve process efficiency.
Currently working on P.I. project for infection control.
Provided pediatric and obstetric care in clinical settings to support patient health.
LPN
1 Year 3 Months
Southeastern Health Woodhaven Rehab and Alzheimer Care | 11.2014 - 02.2016
Worked full-time, completing 40 hours weekly in 8-hour shifts.
Chronic patient care in med-surg unit, adeptly handling all aspects of treatment from medication to wound care to monitoring for 20 patients per shift.
Provided comprehensive chronic patient care in med-surg unit, managing medication, wound care, and monitoring for up to 20 patients per shift.
Facilitated communication between patients and physicians to enhance understanding of treatment plans and improve patient outcomes.
Closely monitored acute conditions.
Monitored patient reactions to medications and documented clinical trial progress, ensuring adherence to protocols and patient safety.
Monitored and enforced HIPAA regulations to protect patient privacy..
Assigned specific nursing responsibilities to staff members to optimize workflow..
Monitored fluid intake and output levels.
Assisted patients with daily functions.
Delegated staff nurse duties.
Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
Telemetry Monitor Tech.
2 Years 10 Months
Southeastern Regional Medical Center | 01.2012 - 11.2014
Coordinated communication with nurses and physicians to ensure timely response to monitoring alerts.
Interpreted telemetry strips, documenting rhythm changes and maintaining accurate patient surveillance records.
Monitored cardiac rhythms, identified arrhythmias, and escalated critical changes to nursing staff.
Verified lead placement, signal quality, and equipment function to reduce false alarms and signal loss.
Trained new monitor technicians on rhythm recognition, alarm protocols, and unit workflows.
Education
Master of Science
Chamberlain University | Downers Grove, IL | 12-2027
Bachelor of Science - Nursing
Western Carolina University | Cullowhee, NC | 01-2023
Associate of Science - Nursing/ADN
Bladen Community College | Dublin, NC | 05-2018
LPN - Nursing
Bladen Community College | Dublin, NC | 07-2014
Certificate in EKG interpretation,lead application, and 12-lead EKG.
CNA
Southeastern Community College | Whiteville, NC | 01-2010
Skills
Nursing Education
Nursing Preceptor
Clinical Process Improvement
Quality Improvement
Quality Assurance Lead
Clinical Documentation Review
Supervisor/Charge Experience
Staff Development Coordinator
EPIC Super-User
Electronic Health Records
Alaris IV pump super-user
Hospital Policy Knowledge
Critical Thinking
Organizational Skills
Effective Communication
Certification
TNCC - Trauma Nurse Core Course
BLS - Basic Life Support
ACLS - Advanced Cardiovascular Life Support
PALS - Pediatric Advanced Life Support
NCI - Non-Violent Crisis Intervention
NRP - Neonatal Resuscitation
EKG Interpretation
Timeline
RN-Clinical Nurse Leader/Assistant Manager-ER
UNC Health Southeastern
04.2024 - CurrentRead More
RN-Educator/Performance Improvement Specialist
UNC Health Southeastern
03.2023 - 04.2024Read More
RN Shift Supervisor/Charge Nurse
UNC Health Southeastern
10.2022 - 03.2023Read More
Lifelink Critical Care Transport RN
Cape Fear Valley Medical Center
06.2022 - 08.2022Read More
RN Traveler-ER
Assured Nursing
10.2021 - 05.2022Read More
Registered Nurse, Emergency Department
Southeastern Regional Medical Center
06.2018 - 10.2021Read More
LPN
Southeastern Health Woodhaven rehab and Alzheimer care
07.2017 - 05.2018Read More
LPN Staff/Infection Control Specialist
Womack Army Medical Center
03.2016 - 05.2017Read More
LPN
Southeastern Health Woodhaven Rehab and Alzheimer Care
Clinical RN IV/ Clinical Shift Leader at Children's Hospital of Orange CountyClinical RN IV/ Clinical Shift Leader at Children's Hospital of Orange County