Sierra Prisco
New Britain,CT
Summary
Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Correctional Officer
State Of Connecticut Department Of Correction
09.2022 - Current
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Enforced rules and regulations to maintain order among inmates.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
Office Secretary
All State Landscape Services
11.2021 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated records and files to maintain document compliance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained daily report documents, memos and invoices.
Waitstaff
J Timothy's Tavern
09.2016 - 03.2020
- Maintained standards of service and orderly, safe environment.
- Performed guest contact in professional, efficient and cordial manner
- Communicated in positive, respectful manner to both internal and external guests
- Promoted Positive Customer relations, greeted guest and created friendly atmosphere
- Demonstrated excellent communication and interpersonal skills, both written and verbal
- Handled guest concerns, reacting quickly and professionally.
- Provided face-to-face customer service in various situations.
- Maintained physical strength and stamina while working in a fast paced environment during 12+ hour shifts.
Education
No Degree - Criminal Justice
Central Connecticut State University
New Britain, CTHigh School Diploma -
New Britain High School
New Britain, CT06.2017
Skills
- Persuasion
- Inmate Escorting
- Work Release Programs
- Maintain Records
- Complex Problem-Solving
- Conflict Resolution Skills
- First Aid and CPR Certified
Certification
Security Guard Card
Timeline
Correctional Officer
State Of Connecticut Department Of Correction
09.2022 - Current
Office Secretary
All State Landscape Services
11.2021 - 03.2022
Waitstaff
J Timothy's Tavern
09.2016 - 03.2020
No Degree - Criminal Justice
Central Connecticut State University
High School Diploma -
New Britain High School
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