Efficient, dedicated, and patient oriented. I have a proven track record of managing dental supplies/instruments. Skilled in assisting with a variety of dental procedures, maintaining a clean and safe working environment and documenting patient care services.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager/Administrator
Icarus Loss Consulting
Remote
06.2022 - 09.2023
Host client acquisition events and maintain proactive customer service with clients
Maintain client database and account/job notes- file organization
Streamlined office operations by effectively monitoring and addressing client correspondence and data communications
Daily emails demonstrating a mastery of communication and attention to detail
Schedule and coordinate virtual and in-person meetings, events, and travel
Organized and managed sensitive data
Record and organize financial data
Answered and managed incoming and outgoing calls while recording and documenting information
Medical Administrative Assistant
Thomas Hospital
Fairhope, AL
05.2020 - 12.2022
Schedule and maintain appointments via CRM tool(Microsoft Dynamics)
Update patient charts and records via CRM tool(Microsoft Dynamics)
Transfer lab/ test results and maintain patient HIPPA confidentiality
Billing insurance carrier/provider
Maintain databases and financial records via CRM tool(Microsoft Dynamics)
Secretary
District Hall
Spanish Fort, AL
12.2019 - 05.2022
Built and maintained excellent customer relationships through timely response to inquiries and gong above and beyond to accommodate unusual requests
Handled daily scheduling tasks and provided administrative support for entire department
Recorded and tracked operational expenses to identify and eliminate wasteful spending
Answer multi-line phone systems and enthusiastically greet callers
Managed phone and email correspondence and handled incoming and outgoing mail and faxes
Booked airfare, hotel, ground transportation, to coordinate office travel
Maintained daily report documents, memos, and invoices
Phlebotomist
Infirmary Health
Mobile, AL
04.2018 - 03.2022
Communicated with patients and personnel to identify and/or verify confidential information with an approach of situational sensitivity while maintaining medical professionalism
Verified patients’ identification for proper sample collection
Reviewed patient records for accuracy and completeness
Handled insurance verification to validate patient insurance information
Adhered to HIPAA standards and maintained patient confidentiality in all interactions
Conducted venipuncture and other CT procedures
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
Education
Associate of Applied Science - Dental Assisting
Accelerated Dental Assistant Academy
Mobile, AL
07.2024
Skills
MS Office (Word,Excel,Outlook,PowerPoint,OneNote,Access)
Software development/automation Program Manager at Nokia Solutions and Networks Pvt LtdSoftware development/automation Program Manager at Nokia Solutions and Networks Pvt Ltd