Sierra Rodriguez
New York,NY
Summary
Dynamic retail professional with extensive experience at Burlington and a proven track record in customer service and problem-solving. Skilled in cash handling and fostering teamwork, I excel in creating positive shopping experiences and building customer loyalty through effective communication and conflict resolution. Adaptable to fast-paced environments and flexible scheduling.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Burlington
05.2023 - 11.2024
- Assisted in merchandise discovery for customers.
- Assist with store operations, such as merchandising, housekeeping, and floor moves
- Handled sales with accuracy.
- Ensured a pleasant and comfortable shopping experience.
- Adapted to shifting schedules covering nightly, weekend, and holiday shifts.
Waitress
Myas Kitchen
10.2023 - 04.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Maintained composure in challenging customer interactions.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Head Waiter
Marina Del Rey
09.2023 - 02.2024
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Education
High School Diploma - Computers And Technology
Evander Child’s High School
The Bronx, NY06.2024
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Retail sales
- Store opening and closing
- Flexible schedule
- Cash register operation
- Professional appearance
- Store maintenance
- Conflict resolution
- Fitting room maintenance
Languages
English
Full Professional
Spanish
Full Professional
Italian
Professional Working
Timeline
Waitress
Myas Kitchen
10.2023 - 04.2024
Head Waiter
Marina Del Rey
09.2023 - 02.2024
Retail Sales Associate
Burlington
05.2023 - 11.2024
High School Diploma - Computers And Technology
Evander Child’s High School
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