Sierra Rubin
Winnsboro,Louisiana
Summary
Versatile and dynamic, with a proven track record at Franklin Parish School Board, I excel in enhancing digital literacy and fostering creativity. Expert in IT infrastructure and classroom management, I've significantly improved instructional practices and student engagement. My approach combines ethical leadership with motivational techniques, driving substantial growth in both educational and personal development spheres.
Overview
12
12
years of professional experience
Work History
Computer Lab Instructor
Franklin Parish School Board
08.2023 - Current
- Fostered creativity among students through multimedia projects that showcased their unique talents while strengthening their digital competencies.
- Enhanced computer literacy by instructing students on various software programs and applications.
- Organized workshops for parents and guardians to promote digital literacy at home, fostering a supportive learning environment for students both in school and beyond.
- Led professional development sessions for fellow educators on incorporating technology into their classrooms, enhancing instructional practices across the school.
Private Sitter
A First Name Basis
04.2023 - Current
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Monitored progress and documented patient health status changes to keep care team updated.
- Diplomatically slipped into care situations without further straining family dynamics, working to quell disagreements and advocating for patient.
Call Center Representative
Sedgwick Call Center
09.2021 - 05.2022
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Field Representative
US Census Bureau
08.2019 - 04.2022
- Completed paperwork in full, on time and with high accuracy.
- Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Assisted in training new team members, resulting in increased productivity and overall team performance.
Daycare Teacher
Rubin's Daycare
04.2021 - 02.2022
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Sales Clerk- Pharmacy Technician
Walmart
07.2012 - 12.2018
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Contributed to increased customer loyalty through exceptional communication skills and genuine empathy for patients'' needs.
- Set up and modified patient profiles to include current medications and insurance details.
- Collected co-payments or full payments from customers.
Education
Bachelor of Science - Criminal Justice
Grambling State University
05.2027
Associate of Science - Child Development
Louisiana Delta Community College
12.2013
High School Diploma -
Franklin Parish High School
05.2009
Skills
- Video Editing
- IT Infrastructure
- Hardware maintenance
- Microservices Architecture
- Classroom Management
- Classroom Organization
- Positive Reinforcement
- Social Skills Development
- Personal Development
- Motivational Techniques
- Influencing Others
- Ethical Leadership
Timeline
Computer Lab Instructor
Franklin Parish School Board
08.2023 - Current
Private Sitter
A First Name Basis
04.2023 - Current
Call Center Representative
Sedgwick Call Center
09.2021 - 05.2022
Daycare Teacher
Rubin's Daycare
04.2021 - 02.2022
Field Representative
US Census Bureau
08.2019 - 04.2022
Sales Clerk- Pharmacy Technician
Walmart
07.2012 - 12.2018
Associate of Science - Child Development
Louisiana Delta Community College
High School Diploma -
Franklin Parish High School
Bachelor of Science - Criminal Justice
Grambling State University
Similar Profiles
Katie NorwoodKatie Norwood
Parent, Family, Community Engagement Specialist at Franklin Parish School Board | Franklin Parish Head StartParent, Family, Community Engagement Specialist at Franklin Parish School Board | Franklin Parish Head Start
Brittany McfarlandBrittany Mcfarland
Substitute Secretary - Central Office at Franklin Parish School BoardSubstitute Secretary - Central Office at Franklin Parish School Board
Shana EmfingerShana Emfinger
Teacher at Franklin Parish School BoardTeacher at Franklin Parish School Board