Sierra Sanhadja
Maricopa,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. I adept at working effectively unsupervised and quickly mastering new skills. I'm also a hardworking employee with customer service, multitasking and time management abilities. I've devoted to giving every customer a positive and memorable experience, while being effective at operating in fast-paced, demanding restaurant settings. From specializing in sales and service, training new employees in successful promotional strategies and how to capitalize on upsell opportunities to expertise in restocking inventory, keeping areas clean and tidy and correctly processing payments. A reliable Barista quickly masters new concepts and skills to which I can confidently showcase. In costumer service we are passionate about helping customers and creating satisfying experiences. I have strong history of providing topnotch service and support. Especially exceptional communication skills with proven track record of building client rapport.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Volunteer ( Data Entry)
Rosalin Sanhadja
Maricopa, AZ
03.2021 - 01.2022
- Verified accuracy of data entered by comparing it to source documents.
- Reviewed incoming requests for data entry processing, identified errors, and corrected them as needed.
- Maintained a comprehensive filing system for documentation of all data entry activities.
- Edited existing entries in databases or spreadsheets to ensure accuracy of information.
- Developed processes to improve efficiency and accuracy when inputting new information.
- Utilized knowledge of industry trends to enter relevant information into the database.
Barista Trainer
Bashas''
Maricopa, AZ
08.2022 - 12.2023
- Identified areas of improvement in existing organizational structures.
- Collaborated with management to develop strategies for improving efficiency in the workplace.
- Assessed skill levels of new and existing baristas, providing individualized training plans.
- Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
- Evaluated employee progress throughout the course of their training program.
- Identified opportunities for cost savings through efficient utilization of resources.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Greeted guests with pleasant smile and superior customer service.
Education
High School Diploma -
Maricopa High School
Maricopa, AZ 08.2018 - 05.2022
Skills
- Basic Math
- Quality Assurance
- Data Management
- Computer Skills
- Organizational Skills
- Google Drive
- Training & Development
- Verbal Communication
- Social Perceptiveness
- Interpersonal Communication
- Relationship Building
- Multitasking
Affiliations
- Currently enrolled In NYIAD for Interior design
- Loves to play the guitar and read
- Currently aiming to better my Spanish speaking
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Barista Trainer
Bashas''
08.2022 - 12.2023
Volunteer ( Data Entry)
Rosalin Sanhadja
03.2021 - 01.2022
High School Diploma -
Maricopa High School
08.2018 - 05.2022
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