Sierra Short
North Charleston,SC
Summary
Versatile professional with experience in healthcare, customer service, hospitality, retail, and operations. Excels in fast-paced environments, quickly adapting to new roles while delivering exceptional results. Strong problem-solving and collaboration skills enhance service delivery to clients and colleagues. Open to relocation within South Carolina and authorized to work in the US.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Online Grocery Pickup Associate
Harris Teeter
Charleston, SC
09.2026 - Current
- Picked and gathered requested items from store shelves while adhering to company policies.
- Processed internet and mobile grocery orders by downloading them from the system.
- Staging and Loading:Staging completed orders and loading them directly into customer vehicles.
- Assisted customers with their inquiries and requests.
- Supported cashiers by bagging items for customers.:Working as a bagger or cashier during slow periods.
Cashier
Walmart
Charleston, SC
09.2025 - 08.2026
- Processed customer transactions by scanning items, accepting various payment forms, and bagging purchases to ensure efficient checkout. Provided excellent customer service by greeting customers, answering questions, and handling returns or exchanges, enhancing customer satisfaction. Maintained clean and organized checkout area, balanced cash drawer, and assisted other store associates to support overall store operations.
- Operated Walmart cash register and processed customer payments accurately.
- Scanned merchandise and verified pricing at checkout lanes.
- Bagged groceries to enhance customer convenience during the shopping experience. and organized items for customer convenience.
Cashier
Walmart
Charleston, SC
09.2025 - 08.2026
- Facilitated customer payments at Walmart front-end registers to provide a seamless checkout experience.
- Processed customer transactions by scanning items and accepting payments. Greeted customers and handled returns or exchanges efficiently. Maintained checkout area cleanliness and balanced cash drawer accurately.
- Conducted scanning of merchandise and confirmed pricing at checkout to enhance transaction reliability.
- Bagged purchases and organized carts for customers.
Cashier
Walmart
Charleston, SC
09.2025 - 08.2026
- Processed customer transactions by scanning items, accepting various forms of payment, and bagging purchases efficiently. Delivered excellent customer service by greeting customers, answering questions, and handling returns or exchanges promptly. Organized checkout area and balanced cash drawer. Supported other store associates.
- Executed transactions at Walmart checkout by efficiently using the register, card reader, and PIN pad.
- Greeted customers at Walmart front end with friendly, helpful service.
- Scanned merchandise and verified prices, coupons, and sale items.
Linen Technician
Roper St. Francis
Summerville, SC
06.2024 - 10.2024
- Managed inventory of hospital linens by counting, sorting, and distributing clean, sanitized items to departments, supporting uninterrupted patient care.
- Maintained accurate inventory of hospital linens by counting, sorting, and distributing clean and sanitized items to designated departments, ensuring adequate supply for patient care.
- Tracked linen usage and documented shortages or damages, promptly notifying supervisors to enable timely reordering or replacements.
- Coordinated with healthcare staff to fulfill linen requests, ensuring timely delivery and high customer service in a fast-paced environment.
Customer Service Representative
Walgreens
Charleston, SC
04.2024 - 07.2024
- Delivered exceptional customer service by assisting customers with purchases, returns, and inquiries, fostering positive shopping experiences aligned with Walgreens standards.
- Addressed customer concerns and resolved issues promptly, demonstrating strong communication and problem-solving skills to enhance customer satisfaction.
- Organized and maintained sales floor by restocking shelves, arranging displays, and conducting inventory checks, ensuring product availability for customers.
- Resolved customer concerns promptly, utilizing strong communication and problem-solving skills to enhance satisfaction and loyalty.
Service Writer Technician
Walmart Auto Care Center
Charleston, SC
03.2023 - 09.2023
- Assessed customer automotive needs, providing expert recommendations on services including oil changes, tire installations, and battery replacements to enhance service experience.
- Maintained a strong knowledge of automotive products and services to answer customer inquiries, promote add-on sales, and increase revenue while prioritizing customer satisfaction.
- Maintained a strong knowledge of automotive products and services to answer customer inquiries, promote add-on sales, and increase revenue while prioritizing customer satisfaction.
- Monitored service progress and updated customers on repair statuses, ensuring timely service completion aligned with quality standards.
Dietary Aide
East Cooper Medical Center
Mount Pleasant, SC
01.2023 - 05.2023
- Prepared and delivered patient meals according to dietary restrictions, nutritional guidelines, and physician orders, ensuring high-quality service and patient satisfaction.
- Ensured cleanliness and sanitation standards in food preparation and dining areas by adhering to hospital protocols and health department regulations, contributing to a safe environment for patients.
- Coordinated with dietary staff to assemble meal trays and verify order accuracy, effectively addressing special dietary requests to enhance patient satisfaction.
- Oversaw inventory of food supplies and kitchen equipment, reporting shortages or maintenance needs to maintain continuous kitchen operations.
Supply Specialist
Medical University of South Carolina (MUSC)
Charleston, SC
04.2022 - 09.2022
- Managed the inventory and distribution of surgical instruments, medical supplies, and equipment, ensuring availability and readiness for all operating room procedures.
- Collaborated with surgical staff to anticipate supply needs for scheduled procedures, ensuring timely restocking of sterile trays and materials to prevent delays.
- Conducted regular audits of operating room inventory, identifying shortages or expired items and coordinating reordering to ensure compliance with hospital standards.
- Adhered to sterile processing and infection control protocols when handling and storing surgical supplies, supporting a safe and efficient surgical environment.
Housekeeper
East Cooper Medical Center
Mount Pleasant, SC
11.2016 - 03.2022
- Cleaned and sanitized patient rooms, restrooms, and common areas daily, adhering to hospital infection control protocols and safety standards.
- Disposed of biohazardous waste and soiled linens in compliance with OSHA regulations, maintaining a safe and hygienic environment for patients and staff.
- Restocked cleaning supplies, toiletries, and linens to maintain fully equipped areas for patient comfort and staff use.
- Executed immediate cleaning tasks for spills and discharge areas, preventing disruptions to hospital operations.
Driver
Hertz Rent A Car
Mount Pleasant, SC
03.2020 - 06.2020
- Delivered exceptional customer service by promptly addressing concerns and resolving issues to enhance passenger satisfaction.
- Engaged with passengers to offer information and assistance, ensuring positive experiences and high levels of customer satisfaction.
- Cultivated strong client relationships, building trust through consistent professionalism and reliable transportation services.
- Upheld high standards of cleanliness within the vehicle's interior/exterior appearance, providing a professional image for the company at all times.
Cafeteria Operator
Charleston County School District
Charleston, SC
01.2020 - 03.2020
- Acted as a positive role model for students by displaying appropriate behavior in a high-pressure environment.
- Delivered outstanding customer service through friendly interactions with students, resolving concerns about menu items.
- Reduced food waste by effectively managing inventory, rotating stock, and monitoring expiration dates.
- Implemented food safety protocols to ensure compliance with health regulations in the kitchen. by implementing proper sanitation practices and maintaining a clean workspace.
Housekeeper
Medical University of South Carolina (MUSC)
Charleston, SC
08.2019 - 12.2019
- Managed inventory of cleaning supplies, ensuring availability for uninterrupted daily operations.
- Created a welcoming atmosphere through upkeep of clean, organized waiting areas, hallways, and common spaces.
- Facilitated smooth hospital operations by promptly addressing housekeeping requests and emergencies.
- Maintained inventory of cleaning supplies, ensuring adequate stocks were available for daily use.
Bakery Clerk
Lowes Foods
Mount Pleasant, SC
01.2019 - 06.2019
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Recommended bakery items to customers based on taste preferences, enhancing customer satisfaction and increasing sales.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies.
- Arranged displays of baked goods, cakes, and pies to attract customers and increase product visibility.
Enrollment Agent
Benefitfocus
Daniel Island, SC
08.2018 - 12.2018
- Managed customer data updates and reviews to ensure accuracy and completeness.
- Optimized process for adding or removing dependents from customer benefit plans, enhancing user experience.
- Streamlined the process of adding or removing dependents from customer benefit plans.
- Educated plan participants on benefits using clear language to improve understanding of options.
Packing and Shipping Clerk
Gildan
Mount Pleasant, SC
02.2018 - 08.2018
- Reviewed outbound merchandise for errors or complications, ensuring accuracy and contributing to customer satisfaction.
- Ensured product quality by adhering to handling procedures and monitoring temperature-sensitive items during shipping.
- Managed stock levels efficiently, conducting routine audits to prevent overstock or shortage situations.
- Conducted routine audits to manage stock levels, preventing overstock and shortages.
Store Supervisor
Burlington
Charleston, SC
01.2018 - 06.2018
- Supervised daily operations by directing customer service, inventory and sales operations.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Resolved escalated customer complaints, ensuring satisfaction and reinforcing positive brand reputation.
- Directed associates in stocking shelves, rotating stock, and receiving deliveries to maintain effective inventory flow.
Dispatcher/office Assistant
Medical University of South Carolina (MUSC)
Charleston, SC
11.2017 - 05.2018
- Coordinated and dispatched housekeeping staff to address cleaning requests, ensuring timely responses that maintained safety and cleanliness in hospital environment.
- Managed communication between housekeeping staff, supervisors, and hospital departments via phones, radios, and tracking systems, facilitating efficient operations.
- Maintained accurate records of cleaning schedules, staff assignments, and inventory levels, ensuring compliance with hospital policies and regulatory standards.
- Provided administrative support by answering inquiries, preparing reports, and assisting with employee scheduling and timekeeping, promoting smooth departmental operations.
Sales Associate /retail Keyholder
Star Beauty Supply
North Charleston, SC
07.2010 - 02.2018
- Enhanced customer satisfaction through prompt issue resolution and creation of welcoming store atmosphere.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Managed store opening and closing procedures to ensure consistent operational hours.
- Supervised store operations by reconciling cash drawers, overseeing equipment management, and coordinating staff activities.
Education
High School Diploma -
R. B. Stall High School
North Charleston, SCSkills
- Order fulfillment
- Order processing
- Shipping and Receiving
- Grocery store
- Retail operations
- Retail sales
- Customer service
- Customer interaction
- Customer support
- Client support
- Call center experience
- Phone communication
- Phone etiquette
- Basic math
- Cash handling
- Point-of-sale operation
- Typing
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Powerpoint
- Warehouse experience
- Warehouse Operations
- Assembly and Production
- Transportation
- Supervising experience
- Staff Management
- Leadership
- Time management
- Organizational skills
- Clean workspace maintenance
- Cleaning techniques
- Floor cleaning
- Restroom cleaning
- Dusting
- Sanitation
- Sanitation practices
- Healthcare sanitation
- Disinfection practices
- Infection control interventions
- Food handling procedures
- Food preparation
- Food service operations
- Educational sanitation
- Emergency response procedures
- Hazardous material containment
- Personal protective equipment (PPE) use
- Safe lifting practices
- Attention to detail
- Communication skills
- Guest services
- Guest relations
- Environmental services
- Office experience
- Administrative and Office Support
- Filing
- Client phone interaction
- Client email communication
- Basic calculations
- Workspace organization
- Unloading
- Cleaning
- Commercial cleaning
- Custodial experience
- Porter experience
- Kitchen experience
- Host/hostess experience
- Health insurance customer support
- Health insurance support
- Stock rotation
- GPS
- GPS devices
- Cleaning surfaces
- Vacuum cleaners
- Glass cleaning
- Call center agent experience
- Customer interactions
- Customer assistance
- Customer follow-ups
- English
- Health insurance support
- Shipping & receiving
- Warehouse Operations
- Cleaning techniques
- Retail customer support
- Commercial cleaning
- Customer interactions
- Customer assistance
- Customer follow-ups
- Microsoft Excel
- Front desk
- Organizational skills
- Unloading
- Cleaning
- Food service
- Microsoft Word
- Customer support
- Assembly and Production
- Computer skills
- Order processing Procedures
- Health insurance customer support
- Workspace organization
Personal Information
- Driving License: Driver's License
- Availability: Willing to relocate to: Mount Pleasant, SC - Goose Creek, SC - James Island, SC
- Work Permit: Authorized to work in the US for any employer
Certification
Driver's License
Languages
English
Timeline
Online Grocery Pickup Associate
Harris Teeter
09.2026 - Current
Cashier
Walmart
09.2025 - 08.2026
Cashier
Walmart
09.2025 - 08.2026
Cashier
Walmart
09.2025 - 08.2026
Linen Technician
Roper St. Francis
06.2024 - 10.2024
Customer Service Representative
Walgreens
04.2024 - 07.2024
Service Writer Technician
Walmart Auto Care Center
03.2023 - 09.2023
Dietary Aide
East Cooper Medical Center
01.2023 - 05.2023
Supply Specialist
Medical University of South Carolina (MUSC)
04.2022 - 09.2022
Driver
Hertz Rent A Car
03.2020 - 06.2020
Cafeteria Operator
Charleston County School District
01.2020 - 03.2020
Housekeeper
Medical University of South Carolina (MUSC)
08.2019 - 12.2019
Bakery Clerk
Lowes Foods
01.2019 - 06.2019
Enrollment Agent
Benefitfocus
08.2018 - 12.2018
Packing and Shipping Clerk
Gildan
02.2018 - 08.2018
Store Supervisor
Burlington
01.2018 - 06.2018
Dispatcher/office Assistant
Medical University of South Carolina (MUSC)
11.2017 - 05.2018
Housekeeper
East Cooper Medical Center
11.2016 - 03.2022
Sales Associate /retail Keyholder
Star Beauty Supply
07.2010 - 02.2018
High School Diploma -
R. B. Stall High School