Dynamic professional with extensive experience at Disneyland Resort and Starbucks Coffee, excelling in guest interactions and safety protocols. Proven ability to enhance customer experiences through effective communication and attention to detail. Skilled in team collaboration and problem-solving, ensuring a welcoming environment while maintaining high standards of service and sanitation. CPR/BLS certified.
Ensured guest safety across the entire area consistently. I drove the tram safely from the park to the parking structure, following safety protocols. Cultivated positive guest interactions to enhance Disneyland's inviting environment. Designed unique experiences for guests celebrating special miles
Created a friendly environment by greeting customers with a smile. Advised customers on drink choices to enhance their experience. Ensured the workspace remained clean and organized for optimal operations. Strictly follows sanitation and food safety protocols. Craft drinks that follow Starbucks' standards for quality assurance. Worked collaboratively with partners to provide fast, exceptional service
Showcased new apparel effectively on sales floor to enhance visibility.
Helped athletes identify ideal exercise and training wear for their needs.
Kept store environment organized and clean for better customer experience.
Answered athlete inquiries, offering expert advice and solutions.
Provided cross-departmental support, including cashier duties and order processing.
Executed efficient checkout processes for members, ensuring accuracy in transactions. Supported self-checkout operations by verifying compliance with alcohol regulations. Managed customer service desk tasks, resolving membership card and return issues. Addressed credit card inquiries and provided solutions for diverse member needs.
Prepared snacks for 900 children, ensuring dietary restrictions were considered. Guided second and third graders to sit with families during prayer and snack distribution. Maintained order among 300 children to create a safe environment.
Coordinated special snacks for children with allergies to promote inclusivity.