Summary
Overview
Work History
Education
Skills
Timeline
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Sierra Sigmon

Diamond Bar,CA

Summary

Dynamic professional with extensive experience at Disneyland Resort and Starbucks Coffee, excelling in guest interactions and safety protocols. Proven ability to enhance customer experiences through effective communication and attention to detail. Skilled in team collaboration and problem-solving, ensuring a welcoming environment while maintaining high standards of service and sanitation. CPR/BLS certified.

Overview

6
6
years of professional experience

Work History

Resort Parking & Transportation

Disneyland Resort
Anaheim, CA
12.2022 - Current

Ensured guest safety across the entire area consistently. I drove the tram safely from the park to the parking structure, following safety protocols. Cultivated positive guest interactions to enhance Disneyland's inviting environment. Designed unique experiences for guests celebrating special miles

Barista

STARBUCKS COFFEE COMPANY
Chino Hills, CA
10.2021 - Current

Created a friendly environment by greeting customers with a smile. Advised customers on drink choices to enhance their experience. Ensured the workspace remained clean and organized for optimal operations. Strictly follows sanitation and food safety protocols. Craft drinks that follow Starbucks' standards for quality assurance. Worked collaboratively with partners to provide fast, exceptional service

Apparel Associate

Dicks Sporing Goods
Chino Hills, CA
02.2021 - 09.2021

Showcased new apparel effectively on sales floor to enhance visibility.
Helped athletes identify ideal exercise and training wear for their needs.
Kept store environment organized and clean for better customer experience.
Answered athlete inquiries, offering expert advice and solutions.
Provided cross-departmental support, including cashier duties and order processing.

Frontline Member Associate

Sam's Club
Chino Hills, CA
08.2020 - 01.2021

Executed efficient checkout processes for members, ensuring accuracy in transactions. Supported self-checkout operations by verifying compliance with alcohol regulations. Managed customer service desk tasks, resolving membership card and return issues. Addressed credit card inquiries and provided solutions for diverse member needs.

2nd and 3rd Grade Volunteer Snack Director

Faith Community Church
West Covina , CA
06.2019 - 06.2019

Prepared snacks for 900 children, ensuring dietary restrictions were considered. Guided second and third graders to sit with families during prayer and snack distribution. Maintained order among 300 children to create a safe environment.
Coordinated special snacks for children with allergies to promote inclusivity.

Education

Phlebotomy Certification -

Phlebotomy Training Specialists
West Covina, CA
11-2023

Associate of Arts - Kinesiology

Mount San Antonio
Walnut
06-2023

High School Diploma -

Diamond Bar High School
Diamond Bar, CA
05-2020

Skills

  • Safety protocols
  • Guest interactions
  • Sanitation practices
  • Team collaboration
  • Customer service
  • Product knowledge
  • CPR/BLS Certified
  • Communication skills
  • Attention to detail
  • Problem solving

Timeline

Resort Parking & Transportation

Disneyland Resort
12.2022 - Current

Barista

STARBUCKS COFFEE COMPANY
10.2021 - Current

Apparel Associate

Dicks Sporing Goods
02.2021 - 09.2021

Frontline Member Associate

Sam's Club
08.2020 - 01.2021

2nd and 3rd Grade Volunteer Snack Director

Faith Community Church
06.2019 - 06.2019

Phlebotomy Certification -

Phlebotomy Training Specialists

Associate of Arts - Kinesiology

Mount San Antonio

High School Diploma -

Diamond Bar High School