Sierra Steele
Atascadero,CA
Summary
Seeking a challenging position that will utilize acquired skills and abilities. Strong desire to apply skills and knowledge to contribute to a profitable and successful organization.
Overview
23
23
years of professional experience
Work History
Digital Content Creator and Engagement Specialist
Meta
05.2018 - Current
- Enhanced brand visibility by creating engaging digital content across various platforms.
- Increased website traffic through search engine optimization strategies and targeted keyword usage.
- Developed visually appealing graphics for social media, resulting in higher engagement rates.
- Produced high-quality video content that effectively communicated brand messaging and increased viewership.
- Managed blog content calendar, ensuring consistent publication schedule and relevant topics.
- Streamlined content creation process by implementing efficient tools and project management techniques.
- Analyzed performance metrics of digital content, identifying areas for improvement and adjusting strategies accordingly.
Jewelry Sales Associate
Hamilton Estate Jewelry
05.2009 - 05.2014
- Boosted jewelry sales by 42% providing excellent customer service and personalized product recommendations.
- Enhanced store reputation through effective communication and relationship-building with clients.
- Increased repeat business by 60% cultivating strong rapport with customers and offering tailored advice on product selection.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Assisted clients in making informed purchasing decisions through comprehensive gemological consultations.
- Enhanced customer satisfaction by providing expert gemstone identification and valuation services.
- Collaborated with sales teams to educate customers on the unique characteristics and values of various gemstones.
- Cultivated strong relationships with clientele through exceptional customer service skills and personalized attention to their needs.
- Collaborated with marketing teams to develop promotional materials showcasing the company's range of services within the field of Gemology.
- Maintained daily stone inventory control systems and optimized security protocols to protect valuable products.
- Measured and graded diamonds on basis of clarity, symmetry, color and polish.
Aircraft Maintenance Technician
L3 Communications, JOG
01.2006 - 01.2009
- Enhanced aircraft safety by performing thorough maintenance inspections and identifying potential issues.
- Reduced downtime for aircraft by efficiently diagnosing and repairing mechanical problems.
- Improved aircraft maintenance efficiency by implementing streamlined processes and procedures.
- Developed customized training programs for technicians to ensure optimal performance in their roles.
Parts Manager
Ok3 Air
02.2005 - 05.2006
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
- Managed a team of technicians, providing training and support to improve their performance and productivity.
Aircraft Structural Maintenance Journeyman
USAF
10.2000 - 10.2004
- Improved aircraft structural integrity by performing detailed inspections and maintenance tasks on various airframes.
- Enhanced operational readiness by diagnosing and repairing structural issues in a timely manner.
- Maintained high safety standards with thorough knowledge of aircraft repair procedures, materials, and tools.
- Contributed to team success by efficiently collaborating with fellow maintenance technicians during complex repairs.
Education
Bachelor of Science - Business
Laurus College
San Luis Obispo, CA09.2023
GD, GG, GP, AJP - Diamonds, Pearls, Jewelry GD, AJP
Gemological Institute of America
Carlsbad, CA08.2010
Skills
- Sales expertise
- Conflict resolution
- Flexibility
- Reliability
- Customer service
- Self-motivation
- Customer engagement
- Adaptability
- Critical thinking
- Negotiation
- Multitasking
- Problem-solving
- Visual merchandising
- Brand awareness
- Cash handling
- Sales techniques
- Interpersonal skills
- Product knowledge
- Telephone etiquette
- Positive attitude
- Decision-making
- Attention to detail
- Computer literacy
- Organizational skills
- Relationship Building
Timeline
Digital Content Creator and Engagement Specialist
Meta
05.2018 - Current
Jewelry Sales Associate
Hamilton Estate Jewelry
05.2009 - 05.2014
Aircraft Maintenance Technician
L3 Communications, JOG
01.2006 - 01.2009
Parts Manager
Ok3 Air
02.2005 - 05.2006
Aircraft Structural Maintenance Journeyman
USAF
10.2000 - 10.2004
Bachelor of Science - Business
Laurus College
GD, GG, GP, AJP - Diamonds, Pearls, Jewelry GD, AJP
Gemological Institute of America
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