Sierra Vega
San Marcos,TX
Summary
Energetic and dedicated Technician with outstanding behavioral and mental health expertise, with a Bachelors in Psychology and a minor in Human Developmental and Family Sciences. Supported numerous patients in residential treatment facilities and played a key role in patients' status improvements. Excellent communication skills and compassionate nature leading to positive outcomes in challenging environments. Certified in First Aid, CPR, AED with Opioid Overdose and Naloxone Admin- Nasal Spray
Overview
5
5
years of professional experience
Work History
Mental Health Technician
San Marcos Treatment Center
07.2023 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Communicated with clients to assess mental health needs and develop individualized treatment plans.
Behavioral Health Technician
Resurgence Texas
01.2023 - 07.2023
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Performed client intake procedures according to internal standards for new admissions.
- Facilitated on-site activities, support groups, and outings for clients.
Barista
Starbucks
10.2018 - 04.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
Bachelor of Arts - Psychology
Texas State University
San Marcos, TX05.2024
High School Diploma -
Plano Senior High School
Plano, TX06.2020
Skills
- Patient Safety Management
- Clinical Documentation
- Bilingual in English and Spanish
- Behavior Management
- Medication Administration
- Crisis Intervention
- Active Listening
- Crisis Management
- Rapport Building
- Critical Thinking
- Decision-Making
- Behavioral Support
Languages
English
Native or Bilingual
Spanish
Professional Working
American Sign Language
Limited Working
Timeline
Mental Health Technician
San Marcos Treatment Center
07.2023 - Current
Behavioral Health Technician
Resurgence Texas
01.2023 - 07.2023
Barista
Starbucks
10.2018 - 04.2021
Bachelor of Arts - Psychology
Texas State University
High School Diploma -
Plano Senior High School
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