Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
References
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Sierra Walker

Sierra Walker

Spokane,WA

Summary

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Overview

9
9
years of professional experience

Work History

Patient Care Assistant

Inland Imaging LLC
09.2024 - Current
  • Proactively participated in continuous improvement initiatives focused on patient satisfaction, workflow efficiency, and overall departmental performance.
  • Assisted MRI Technologists in patient preparation and comfort during imaging procedures.
  • Maintained cleanliness and organization of MRI equipment and examination room.
  • Educated patients on MRI process, addressing concerns to reduce anxiety.
  • Demonstrated strong attention to detail when preparing patients for scans, ensuring accurate results without the need for repeat examinations.
  • Consistently demonstrated exceptional problem-solving skills, identifying and addressing potential challenges within the MRI suite before they escalated.
  • Contributed to a positive work environment through proactive communication with team members, fostering collaboration among staff.
  • Implemented quality control measures to ensure that all aspects of the MRI process met or exceeded established standards at all times.

EVENTS LEAD APPOINTMENT SETTER

RENEWAL BY ANDERSEN
11.2021 - Current

(Lead Marketer Nov’21- Aug’22)

  • Effectively generate sales leads in partnered stores/venues and train new Marketers.
  • Communicate confidently and efficiently to customers and colleagues throughout shifts.
  • Rotate between store/event sites in a timely matter.
  • Use Microsoft services to assess information to report on.
  • Overcame objections with persuasive approach, highlighting benefits and deflecting concerns.
  • Performed other duties assigned by management team members.

(Marketer Dec ’23- Current)

  • Set up and tear down presentation of products at different sites lifting 50lbs at a time.
  • Engage with the public to generate leads for design consultants to follow through on.
  • Provided information regarding services and policies.
  • Qualified customers' interest levels by building trust through conversation and utilizing provided scripts.

MAINTENANCE ASSISTANT

NORTHEAST YOUTH CENTER
03.2023 - 03.2024
  • Manages and maintains building health and functionality
  • Organizes paperwork between maintenance orders and cleaning checklists for licensing purposes
  • Cleans and repairs 2 buildings in accordance with WAC
  • Communicates to outside specialists for more intense repairs (I.e
  • HVAC, etc).

SALES REPRESENTATIVE

RESIDENTIAL HOME SOLUTIONS
09.2022 - 03.2023
  • Versed in products from partnered manufacturers, company procedure/history, and sales techniques
  • Associates strong, trustworthy relationships with clientele with hopes to procure recommendations for their connections possible home improvement projects
  • Uses multiple computer programs to design projects, finance, and check the progress of their projects
  • Planned market canvassing routes based off of trends in the company’s database.

SELF-EMPLOYED OWNER/OPERATOR

LIONHEAD COMMERCIAL CLEANING LLC
06.2021 - 12.2021
  • Owned and operated commercial cleaning LLC
  • Managed quotes, billing, cleaning, advertising, etc.

COOK (SUPERVISOR)

PROVIDENCE ST. JOSEPH CARE CENTER
07.2016 - 08.2021
  • Supervises a team to produce quality food for vulnerable adults; abides by company safety and COVID-19 practices
  • Orders inventory for chemicals, disposables, and grocery within budget
  • Generated meal tickets for next day, including helping Dietetic Technicians on short, staffed days.

SALES ASSOCIATE

NORDSTROM RACK
11.2020 - 01.2021
  • Helped customers check-out, return, and pick-up orders
  • Sanitized touched surfaces between customers and followed COVID precautions very seriously
  • Upsold and promoted of merchandise while promoting a positive interaction.

Education

HIGH SCHOOL DIPLOMA -

EL DORADO HIGH
06-2015

Some College (No Degree) - Radiology Technology

SPOKANE COMMUNITY COLLEGE
Spokane, WA

Skills

  • Adaptive Learner
  • Efficiently self-manages
  • Can lift up to 50lbs
  • Customer Service
  • Empathy and patience
  • Incoming Call Reception
  • Positive Attitude
  • Overcoming Objections
  • Building rapport
  • Customer Retention
  • Teamwork and Collaboration
  • Written and verbal communication

Accomplishments

  • Supervised team of 6-10 staff members in multiple positions.
  • Achieved resident satisfaction by 60% through effectively helping with menu management and recipe improvements.
  • Collaborated with team of 5 in the development of Silverlake Mall Retail location for Renewal by Anderson. In addition to coordinating with Event Managers throughout Eastern Washington and Northern Idaho to becoming a vendor.

Affiliations

  • Roller Derby Coach/ Referee with Cherry Bomb Brawlers
  • Plant Enthusiast
  • At-home Baker
  • Casual Bass and Ukulele player

Languages

Spanish
Limited

Timeline

Patient Care Assistant

Inland Imaging LLC
09.2024 - Current

MAINTENANCE ASSISTANT

NORTHEAST YOUTH CENTER
03.2023 - 03.2024

SALES REPRESENTATIVE

RESIDENTIAL HOME SOLUTIONS
09.2022 - 03.2023

EVENTS LEAD APPOINTMENT SETTER

RENEWAL BY ANDERSEN
11.2021 - Current

SELF-EMPLOYED OWNER/OPERATOR

LIONHEAD COMMERCIAL CLEANING LLC
06.2021 - 12.2021

SALES ASSOCIATE

NORDSTROM RACK
11.2020 - 01.2021

COOK (SUPERVISOR)

PROVIDENCE ST. JOSEPH CARE CENTER
07.2016 - 08.2021

HIGH SCHOOL DIPLOMA -

EL DORADO HIGH

Some College (No Degree) - Radiology Technology

SPOKANE COMMUNITY COLLEGE

References

References available upon request.