Sierra Ward

• Analyzed workers compensation, short term disability and liability claims
• Analyzed information gathered by investigation and reported findings and recommendations.
• Maintained contact with claimants and attorneys to determine treatment status.
• Managed caseloads effectively while maintaining high-quality work standards and meeting strict deadlines consistently.
• Maintained detailed records of all claims activities, ensuring compliance with regulatory requirements and company policies.
• Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.

• Communicate with clients, gathering necessary documents and information to begin building a case.
• Conduct all initial research and provide information to the Lawyer.
• Manage all administrative responsibilities in the legal office.
• Draft the first copy of legal documents.
• Organize all legal documents in a confidential way.

• Ensured compliance with court deadlines by maintaining an organized calendar system for attorneys and staff.
• Filed court documents and legal pleadings with court clerk on behalf of attorneys.
• Researched statutes, decisions, legal articles, and codes.

• Managed filing system, entered data and completed other clerical tasks.
• Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
• Respond to walk-ins and answer general questions regarding Community Prosecutions and the State’s Attorney’s Office
• Copy and fax documents.
• Assist in preparing court files
• Interact with the public.
• Maintain confidentiality of information.