Sierra Wilson
Syracuse,NY
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
8
8
years of professional experience
Work History
Host
CopperTop Tavern
Syracuse, New York
05.2026 - Current
- Greeting customers and sending them to their tables with food and drink menus.
- Assisted servers by communicating guest needs and preferences.
- Answered phone inquiries about menu options and restaurant hours.
Host
Delmonicos Italian Steakhouse
Syracuse, NY
09.2024 - 03.2025
- Managed reservations efficiently for optimal seating arrangements.
- Greeted and welcomed guests upon arrival.
- Answered phone inquiries about menu options and restaurant hours.
Customer Service Cashier
Byrne Dairy
Cicero, New York
03.2023 - 10.2023
- Providing fast, clean and friendly customer service.
Ice cream maker/Cashier
Kwik Fill
Syracuse, New York
02.2022 - 09.2022
- Providing fast, clean and friendly customer services
- Prepared and mixed ice cream bases according to standardized recipes.
- Cleaned, sanitized, and maintained work areas according to established protocols.
Freight Handler
FedEx
Baldwinsville, New York
09.2021 - 03.2022
- Loaded and unloaded freight using forklifts and hand trucks.
- Loaded and unloaded freight from trucks using a forklift, pallet jacks, and hand trucks.
- Maintained cleanliness of work area at all times while following proper sanitation guidelines.
Stocker (seasonal)
Home Depot
Syracuse, NY
06.2021 - 09.2021
- Stocked shelves with merchandise according to store layout and inventory standards.
- Organized and maintained product displays for optimal customer visibility and access.
- Maintained a neat, clean and orderly warehouse environment at all times.
Stocker
East Syracuse walmart
Syracuse
04.2020 - 12.2020
- Stocked shelves with merchandise according to store layout and planograms.
- Collaborated with team members to maintain cleanliness in aisles and storage areas.
- Faced products on shelves and displays to meet company policies.
Assisted living server
Brookdale Manlius Senior Living
Manlius, New York
10.2019 - 03.2020
- Provided excellent customer service to residents and their families.
- Managed dining room setup and organization for meal services.
- Assisted residents with meal selection and dietary needs.
Front End Cashier
East Syracuse walmart
Syracuse, New York
05.2018 - 07.2019
- Providing fast, clean and friendly customer service.
- Operated cash register, processing customer transactions efficiently.
- Handled cash, credit, and gift card transactions accurately.
Education
Solvay High School
Solvay , NYSkills
- Guest greeting
- Customer service
- Reservation management
- Team collaboration
Timeline
Host
CopperTop Tavern
05.2026 - Current
Host
Delmonicos Italian Steakhouse
09.2024 - 03.2025
Customer Service Cashier
Byrne Dairy
03.2023 - 10.2023
Ice cream maker/Cashier
Kwik Fill
02.2022 - 09.2022
Freight Handler
FedEx
09.2021 - 03.2022
Stocker (seasonal)
Home Depot
06.2021 - 09.2021
Stocker
East Syracuse walmart
04.2020 - 12.2020
Assisted living server
Brookdale Manlius Senior Living
10.2019 - 03.2020
Front End Cashier
East Syracuse walmart
05.2018 - 07.2019
Solvay High School