Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Lane

Morganton,NC

Summary

Compassionate Registered Nurse Care Manager with telephonic experience offering comprehensive patient care and disease management to post-hospitalized patients. Works well with diverse patient populations and fosters trusting relationships to improve quality of life and outcomes. Efficiently coordinates with healthcare professionals and interdisciplinary teams to advance patient care.

Overview

16
16
years of professional experience

Work History

Telephonic Care Manager

Humana
02.2023 - Current
  • Conducted post-hospitalization outreach calls to educate patients on disease process, medication regimen and provider follow-up logistics.
  • Assessed patients' reported symptoms and existing medical concerns and issued referrals to appropriate medical providers.
  • Educated patients on health, lifestyle and other modifications to encourage improve medical outcomes.
  • Communicated with healthcare providers to facilitate continuity of care.
  • Educated clients and families on community resources, treatment options and health care services to better manage conditions.

Registered Nurse Case Manager

Enhabit Home Health
07.2016 - 02.2023
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems. Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
  • Provided physical assessments and provided education on chronic disease management to home health patients.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Introduced changes to patient care plans based on regular evaluations and patient changes.



Registered Nurse

Autumn Care Of Marion
06.2007 - 07.2016
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Managed care from admission to discharge.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.


Registered Nurse (PRN)

J. Iverson Riddle Developmental Center
01.2012 - 01.2013
  • Advocated for and strived to protect health, safety and rights of patient.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.

Education

Associate of Science - Nursing

McDowell Technical Community College
Marion, NC
05.2007

Skills

  • Disease Management Programs
  • Telephonic Patient Assessments
  • Care Coordination
  • Communication
  • Time Management
  • Patient Intervention
  • Patient Education
  • Care Plan Development
  • Team Coordination

Timeline

Telephonic Care Manager

Humana
02.2023 - Current

Registered Nurse Case Manager

Enhabit Home Health
07.2016 - 02.2023

Registered Nurse (PRN)

J. Iverson Riddle Developmental Center
01.2012 - 01.2013

Registered Nurse

Autumn Care Of Marion
06.2007 - 07.2016

Associate of Science - Nursing

McDowell Technical Community College

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Kristen Lane