Sierra Stroud
1601 Vineyard Rd Apt 802,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Offering excellent communication and problem solving attributes.
Overview
4
4
years of professional experience
Work History
Team Member
Turbo Shine Car Wash
10.2023 - Current
- Provided excellent customer service, addressing any concerns or issues promptly and professionally.
- Established clear communication that ensured timely exchange of information between team members and stakeholders.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Enhanced customer satisfaction by delivering efficient and thorough car wash services.
Team Member
Quick Quack Car Wash
09.2022 - 10.2023
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Collaborated cross-functionally in order to enhance overall team performance, leading to increased efficiency in project execution.
- Achieved improved sales results with persuasive presentations that showcased product benefits while addressing client needs.
Dishwasher
Catta Verdera Country Club
11.2021 - 06.2022
- Stepped into additional roles during busy times to boost coverage of important stations.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Efficiently loaded and unloaded dishwashers
Private Tutor
Glen Edwards Middle School
08.2020 - 06.2021
- Used positive reinforcement, repetition and review to help students master challenging material.
- Taught students remotely using online video chat platform and other delivery channels.
- Met with parents to discuss student progress and address concerns.
- Stressed importance of good study habits by encouraging students to create personalized study plans.
Kitchen Worker
Gold Pan Pizzeria
03.2017 - 07.2018
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Volunteer
First Street Elementary School
08.2020 - 08.2020
- Assisted classes with parties and events.
- Arranged and organized classroom desks, chairs and supplies.
Volunteer
N/A
- Volunteered in raising money for American Cancer Society in honor of Sawyer Rummelhart, selling "My Intent" necklaces and bracelets
- Managed inventory to process orders for supplies.
Education
Associate of Arts - Social And Behavioral Sciences
Sierra College
Rocklin, CAHigh School Diploma -
Lincoln High School
Lincoln, CA06.2021
Skills
- Team Collaboration
- Adaptability and Dependability
- Positive Attitude
- Attention to Detail
- Multitasking
- Problem Solving
Timeline
Team Member
Turbo Shine Car Wash
10.2023 - Current
Team Member
Quick Quack Car Wash
09.2022 - 10.2023
Dishwasher
Catta Verdera Country Club
11.2021 - 06.2022
Private Tutor
Glen Edwards Middle School
08.2020 - 06.2021
Volunteer
First Street Elementary School
08.2020 - 08.2020
Kitchen Worker
Gold Pan Pizzeria
03.2017 - 07.2018
Volunteer
N/A
Associate of Arts - Social And Behavioral Sciences
Sierra College
High School Diploma -
Lincoln High School
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