Sigfrido David Sepulveda III
Torrington,Connecticut
Summary
Experienced professional skilled in building and managing strong client relationships, delivering personalized financial advice. Utilizing a customer-centric approach to enhance satisfaction and promote lasting loyalty. Proven track record of cross-selling diverse banking products and efficiently resolving customer inquiries.
Overview
5
5
years of professional experience
Work History
Relationship Banker II
Webster Bank
04.2024 - Current
- Wire transfer, official check authority
- Consumer and business account creation
- Needs-based solutions for clients
- Deposit growth and investment partner referrals
Universal Banker
Northwest Community Bank
10.2022 - 04.2024
- Facilitate withdrawals, deposits, transfers for clients
- Balance vault and ATM
- Troubleshoot account issues
Assistant Customer Service Department Head
The Stop & Shop Supermarket, LLC
01.2021 - 01.2023
- Supervise front end operations
- Delegation to expedite shopper experiences
- Kronos scheduling and payroll software experience
- Aid customers through exchanges, refunds, store credit to promote customer satisfaction
- Western Union money transfers
- Store cash reconciliation
Registration Clerk
CORE - Community Organized Relief Effort
06.2020 - 08.2020
- Collect patient information for COVID-19 testing
- Collaboration with local businesses and NYC parks to set up mobile testing units
- Set up and breakdown of mobile unit hardware - laptop computers and peripherals
- Sample transport to laboratory facilities
Education
High School Diploma -
St. Anthony's High School
South Huntington, NY05.2012
Skills
- Microsoft Office & Google Suite
- Cash handling experience
- Delegation
- Time management
- Computer and peripheral knowledge - software, hardware
- Customer Service-oriented
- Sales expertise
- Cash handling
- Critical thinking
- Cross-selling products
- Cash flow management
- Community relations
Accomplishments
Webster Bank, Deposit Growth - Top 3, Midwest CT Region, 2024
Timeline
Relationship Banker II
Webster Bank
04.2024 - Current
Universal Banker
Northwest Community Bank
10.2022 - 04.2024
Assistant Customer Service Department Head
The Stop & Shop Supermarket, LLC
01.2021 - 01.2023
Registration Clerk
CORE - Community Organized Relief Effort
06.2020 - 08.2020
High School Diploma -
St. Anthony's High School
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