Summary
Overview
Work History
Education
Skills
Accomplishments
Pos Skills
Personal Information
Affiliations
Timeline
Generic
SIGFRIDO GUBAN

SIGFRIDO GUBAN

Restaurant General Manager
Plantation,USA

Summary

Highly proactive manager with Number years of experience in team leadership in Type industry. Background includes sales, management and customer service in fast-paced settings. Ambitious Job Title with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

40
40
years of professional experience

Work History

Operational Manager

ARTURO SANDOVAL JAZZ CLUB / RUMBA PALACE
  • Responsible for all management aspects and operations (FOH & BOH) of the Restaurant
  • Increased the customer base by 41%
  • Generated dramatically improvement, increasing revenue by 22% in FY 2004 up to 27% by FY 2009
  • Successfully recruited, coached, trained, supported, motivated, and managed a team of 87 employees.

Restaurant Manager

MAMA MIA ITALIAN RESTAURANT
03.2018 - 03.2020
  • Responsible for all management aspects and operations (FOH & BOH) of the Restaurant
  • Increased the Costumers base by 30%, Banquets 40% to go Orders using platform Q-Menu - Uber-Eats
  • Generated dramatically improvement, increasing revenue by 40% between FY 2018 and FY today
  • Successfully recruited, coached, trained, supported, motivated, and managed a team of 40 employees.

Operational Manager

THE MIAMI SPRINGS GOLF AND COUNTRY CLUB
01.2016 - 02.2018
  • Responsible for all management aspects and operations (FOH & BOH) of Golf Club and Country Club
  • Increased the Golfers base by 45% and Banquets 39%
  • Generated dramatically improvement, increasing revenue by 29% between FY 2016 and FY 2018
  • Successfully recruited, coached, trained, supported, motivated, and managed a team of 40 employees.

General Manager

SCALINA RESTAURANT
12.2009 - 12.2015
  • Responsible for all management aspects and operations (FOH & BOH) of the Restaurant
  • Increased the customer base by 33%
  • Generated dramatically improvement, increasing revenue by 28% between FY 2009 and FY 2014
  • Successfully recruited, coached, trained, supported, motivated, and managed a team of 55 employees.

General Manager

DIEGO'S RESTAURANT
01.1995 - 01.2003
  • Responsible for all management aspects and operations (FOH & BOH) of the Restaurant
  • Increased the customer base by 47%
  • Generated dramatically improvement, increasing revenue by 24% progressively over the eight years
  • Successfully recruited, coached, trained, supported, motivated, and managed a team of 45 employees.

General Manager

VICTOR'S CAFE
01.1991 - 01.1995
  • Responsible for all management aspects and operations (FOH & BOH) of the Restaurant
  • Increased the customer base by 18%
  • Generated dramatically improvement, increasing revenue by 9% in FY 1991 and 12% on FY 1992
  • Successfully recruited, coached, trained, supported, motivated, and managed a team of 95 employees.

Head Sommelier

THE FORGE RESTAURANT
01.1980 - 01.1991
  • Responsible for directing all operations, from front to back
  • Rated the Best Sommelier on the Country (1985 - 1991) by The Wine Spectator Magazine
  • Manager of the largest Wine Cellar in the Southeast
  • Successful pairings food and wine for worldwide renowned Banquets.

Education

M.B.A BUSINESS ADMINISTRATION -

UNIVERSIDAD DE LOS ANDES
01.1979

B.B.A HOSPITALITY MANAGEMENT -

UNIVERSIDAD DE LOS ANDES
01.1976

Skills

  • General Manager
  • Purchase Management & Control
  • Inventory Control
  • Excellent interpersonal skills
  • Personnel hiring and training
  • Schedule & Payroll
  • POS system Installation/Programming
  • Hospitality true passion
  • Construction/upgrade supervision
  • Lead by example leadership
  • Promotions/Marketing campaigns
  • Total Customer satisfaction
  • Catering Department Direction
  • Strong work ethic
  • Menu Planning
  • Excellent Organizational Skills
  • Superb Time Management
  • Profound operational experience
  • Planning/Coordination of all activities
  • Pre-meal daily meeting with (FOH & BOH) for a smooth operation
  • Proficient in Microsoft Office, including Excel, Word and PowerPoint

Accomplishments

  • Rated the Best Sommelier on the Country (1985 - 1991) by The Wine Spectator Magazine
  • Managed of the largest Wine Cellar in the Southeast
  • Employees multi-cultural profile understanding in order to maximize productivity.

Pos Skills

  • Clover
  • Adelo
  • Aloha
  • Cake

Personal Information

Title: Restaurant Manager

Affiliations

  • International Association of Administrative Professionals
  • Confrérie de la Chaîne des Rôtisseurs Miami since 1985

Timeline

Restaurant Manager

MAMA MIA ITALIAN RESTAURANT
03.2018 - 03.2020

Operational Manager

THE MIAMI SPRINGS GOLF AND COUNTRY CLUB
01.2016 - 02.2018

General Manager

SCALINA RESTAURANT
12.2009 - 12.2015

General Manager

DIEGO'S RESTAURANT
01.1995 - 01.2003

General Manager

VICTOR'S CAFE
01.1991 - 01.1995

Head Sommelier

THE FORGE RESTAURANT
01.1980 - 01.1991

Operational Manager

ARTURO SANDOVAL JAZZ CLUB / RUMBA PALACE

M.B.A BUSINESS ADMINISTRATION -

UNIVERSIDAD DE LOS ANDES

B.B.A HOSPITALITY MANAGEMENT -

UNIVERSIDAD DE LOS ANDES
SIGFRIDO GUBANRestaurant General Manager